Community Engagement Specialist
Position Information Arlington County's Office of Communications and Public Engagement (CAPE) is seeking a Community Engagement Specialist to assist with developing, implementing, and managing public engagement strategies and initiatives, including the Engage Arlington program and plan.
The position will implement the County's Public Engagement Plan, including the implementation and enhancement of the Public Engagement Guide-- a comprehensive tool for designing and facilitating public engagement across the County.
Specific duties include:
Working with the County Manager's Office (CMO) and Departments to help with logistics and design for public sessions on a broad array of topics to include Budget, Capital Improvement Plan, Race and Equity, etc.
Designing and implementing online and in-person public engagement initiatives, including logistics, event planning, outreach strategies, communication, and facilitation of community events and public meetings; Establishing and maintaining relationships with key stakeholder groups, including hard-to-reach, diverse and under-represented communities by identifying and executing creative and accessible ways to reach them where they are; Assisting the Director with qualitative and quantitative analysis of feedback gathered during various engagement sessions and presenting information in user-friendly formats; Helping to develop, implement and conduct training on public engagement guidelines and resources to strengthen capacity and add consistency across County efforts; Assisting with the development of briefing papers, fact sheets and other materials for targeted communities in specific issues and topics both proactively and in response to specific issues for communities.
The successful candidate will have the following:
Excellent communication and community engagement skills to communicate effectively both verbally and in writing to a broad variety of audiences; Experience with designing large scale public engagement events and strategies to facilitate small and large group conversations with stakeholders who have different experiences, backgrounds, and perspectives; Ability to think creatively and use a comprehensive understanding of communications strategies to promote the department and engage with the community; Awareness of community trends, interests, and current events; Experience with using online engagement platforms; Strong time-management skills to balance workloads, meet deadlines, and coordinate efforts across a large organization; and Ability to work on projects independently with minimal direction and contribute to a collaborative team environment.
About the Office of Communication and Public Engagement (CAPE) Located in the County Manager's Office (CMO) and is responsible for enterprise-wide communication and engagement with the public, stakeholders, and the media.
CAPE manages the County's website, social media, newsroom, and Arlington TV.
In addition, CAPE plays an instrumental role in enhancing public engagement, customer service and constituent relationships across the County.
Selection Criteria Minimum:
Bachelor's degree in public administration, planning, public policy, education, communications, or related field, plus considerable responsible experience in public/community engagement and outreach, including analysis, survey development, writing, editing, graphic design, marketing, and other related areas.
Substitution:
A Master's Degree in a related field may substitute for one year of experience.
Additional experience may substitute for the education on a year-by-year basis.
Desirable:
Preference may be given to those with experience in one or more of the following:
Community engagement design and implementation; Large and small group facilitation; Utilizing Microsoft Office (Word, Outlook, Power point, Publisher and Excel); and Creating signs, posters, flyers and digital and print presentations.
Special Requirements Please attach to your application a sample communications and engagement strategy, including supplemental materials (flyers, social media, etc.
) you have developed.
Additional Information Work Hours:
This is a 40 hour a week position with varying hours depending on meetings and engagements.
Flexibility will be required to accommodate weekends and evening events, or meetings as needed.
The official title for this position is Communications Specialist II.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position.
Please do not give see resume as a response to the questions.
Incomplete applications will not be considered.
Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.
Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:
www.
arlingtonva.
us/pers.
Permanent, Full-Time Appointments All jobs are permanent, full-time appointments unless otherwise stated in the announcement.
The following benefits are available:
Paid Leave:
Vacation leave is earned at the rate of four hours biweekly.
Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service.
Sick leave is earned at the rate of four hours biweekly.
There are eleven paid holidays each year.
Health and Dental Insurance:
Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization.
A group dental insurance plan is also offered.
The County pays a significant portion of the premium for these plans for employees and their dependents.
A discount vision plan is provided for eye care needs.
Life Insurance:
A group term policy of basic life insurance is provided at no cost to employees.
The benefit is one times annual salary.
Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.
Retirement:
The County offers three vehicles to help you prepare for retirement:
a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457).
The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County.
You contribute a portion of your salary on a pre-tax basis to this plan.
General employees contribute 4% of pay; uniformed public safety employees contribute 7.
5% of pay.
Employees become vested in the plan at five years of service.
The County also contributes to this plan.
For general employees, the County also contributes 4.
2% of pay to a defined contribution plan (401(a)).
The County also matches your 457 contribution, up to $20 per pay period, in this plan.
The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit.
New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.
Other
Benefits:
The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.
Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.
Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.
Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above.
They are also eligible for vacation, sick leave, and paid holidays.
Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits.
Exceptions are noted in individual announcements.
01 Do you have at least a bachelor's degree in public administration, planning, public policy, education, communications, or related field? Yes No 02 How many years of experience do you have working in communications or public relations? None 6 months 1 year 2 years 3 years or more 03 How much experience do you have working in community engagement and outreach to include analysis, feedback form development, writing, editing, graphic design, marketing, event management, and other related areas? None 6 months 1 year 2 years 3 years or more 04 How much experience do you have in media relations to include the design and implementation of online and in-person public engagement initiatives, including logistics, event planning, outreach strategies, communication, and facilitation of community events and public meetings? None 6 months 1 year 2 years 3 years 05 Which of the following mediums do you have experience in developing communication materials? Websites Social media (Facebook, Twitter, NextDoor, etc) Press releases E-Newsletters Graphics or photography Flyers or infographics Presentations None of the above 06 Which of the following do you have additional experience in? Please be sure to include this experience in your application to receive full credit.
Community engagement project planning, design, and construction Composing web content, fact sheets, e-newsletters, social media, press releases, graphics, flyers, and digital and print presentations Using online engagement platforms Formatting photos, flyers and graphics None of the above 07 Describe your experience working with multiple stakeholders that have competing priorities and viewpoints.
From a communications or public relations perspective, what types of potentially contentious issues have you had to work through with multiple parties or stakeholders? 08 I understand that I must attach an example of a sample communications and engagement strategy, including supplemental materials (flyers, social media, etc) I developed for a project.
Yes No Required Question Agency Arlington County Address 2100 Clarendon Blvd, Suite 511 Arlington, Virginia, 22201 Phone 703-228-3500 Website https:
//careers.
arlingtonva.
us/.
Estimated Salary: $20 to $28 per hour based on qualifications.
The position will implement the County's Public Engagement Plan, including the implementation and enhancement of the Public Engagement Guide-- a comprehensive tool for designing and facilitating public engagement across the County.
Specific duties include:
Working with the County Manager's Office (CMO) and Departments to help with logistics and design for public sessions on a broad array of topics to include Budget, Capital Improvement Plan, Race and Equity, etc.
Designing and implementing online and in-person public engagement initiatives, including logistics, event planning, outreach strategies, communication, and facilitation of community events and public meetings; Establishing and maintaining relationships with key stakeholder groups, including hard-to-reach, diverse and under-represented communities by identifying and executing creative and accessible ways to reach them where they are; Assisting the Director with qualitative and quantitative analysis of feedback gathered during various engagement sessions and presenting information in user-friendly formats; Helping to develop, implement and conduct training on public engagement guidelines and resources to strengthen capacity and add consistency across County efforts; Assisting with the development of briefing papers, fact sheets and other materials for targeted communities in specific issues and topics both proactively and in response to specific issues for communities.
The successful candidate will have the following:
Excellent communication and community engagement skills to communicate effectively both verbally and in writing to a broad variety of audiences; Experience with designing large scale public engagement events and strategies to facilitate small and large group conversations with stakeholders who have different experiences, backgrounds, and perspectives; Ability to think creatively and use a comprehensive understanding of communications strategies to promote the department and engage with the community; Awareness of community trends, interests, and current events; Experience with using online engagement platforms; Strong time-management skills to balance workloads, meet deadlines, and coordinate efforts across a large organization; and Ability to work on projects independently with minimal direction and contribute to a collaborative team environment.
About the Office of Communication and Public Engagement (CAPE) Located in the County Manager's Office (CMO) and is responsible for enterprise-wide communication and engagement with the public, stakeholders, and the media.
CAPE manages the County's website, social media, newsroom, and Arlington TV.
In addition, CAPE plays an instrumental role in enhancing public engagement, customer service and constituent relationships across the County.
Selection Criteria Minimum:
Bachelor's degree in public administration, planning, public policy, education, communications, or related field, plus considerable responsible experience in public/community engagement and outreach, including analysis, survey development, writing, editing, graphic design, marketing, and other related areas.
Substitution:
A Master's Degree in a related field may substitute for one year of experience.
Additional experience may substitute for the education on a year-by-year basis.
Desirable:
Preference may be given to those with experience in one or more of the following:
Community engagement design and implementation; Large and small group facilitation; Utilizing Microsoft Office (Word, Outlook, Power point, Publisher and Excel); and Creating signs, posters, flyers and digital and print presentations.
Special Requirements Please attach to your application a sample communications and engagement strategy, including supplemental materials (flyers, social media, etc.
) you have developed.
Additional Information Work Hours:
This is a 40 hour a week position with varying hours depending on meetings and engagements.
Flexibility will be required to accommodate weekends and evening events, or meetings as needed.
The official title for this position is Communications Specialist II.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position.
Please do not give see resume as a response to the questions.
Incomplete applications will not be considered.
Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.
Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:
www.
arlingtonva.
us/pers.
Permanent, Full-Time Appointments All jobs are permanent, full-time appointments unless otherwise stated in the announcement.
The following benefits are available:
Paid Leave:
Vacation leave is earned at the rate of four hours biweekly.
Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service.
Sick leave is earned at the rate of four hours biweekly.
There are eleven paid holidays each year.
Health and Dental Insurance:
Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization.
A group dental insurance plan is also offered.
The County pays a significant portion of the premium for these plans for employees and their dependents.
A discount vision plan is provided for eye care needs.
Life Insurance:
A group term policy of basic life insurance is provided at no cost to employees.
The benefit is one times annual salary.
Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.
Retirement:
The County offers three vehicles to help you prepare for retirement:
a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457).
The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County.
You contribute a portion of your salary on a pre-tax basis to this plan.
General employees contribute 4% of pay; uniformed public safety employees contribute 7.
5% of pay.
Employees become vested in the plan at five years of service.
The County also contributes to this plan.
For general employees, the County also contributes 4.
2% of pay to a defined contribution plan (401(a)).
The County also matches your 457 contribution, up to $20 per pay period, in this plan.
The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit.
New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.
Other
Benefits:
The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.
Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.
Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.
Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above.
They are also eligible for vacation, sick leave, and paid holidays.
Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits.
Exceptions are noted in individual announcements.
01 Do you have at least a bachelor's degree in public administration, planning, public policy, education, communications, or related field? Yes No 02 How many years of experience do you have working in communications or public relations? None 6 months 1 year 2 years 3 years or more 03 How much experience do you have working in community engagement and outreach to include analysis, feedback form development, writing, editing, graphic design, marketing, event management, and other related areas? None 6 months 1 year 2 years 3 years or more 04 How much experience do you have in media relations to include the design and implementation of online and in-person public engagement initiatives, including logistics, event planning, outreach strategies, communication, and facilitation of community events and public meetings? None 6 months 1 year 2 years 3 years 05 Which of the following mediums do you have experience in developing communication materials? Websites Social media (Facebook, Twitter, NextDoor, etc) Press releases E-Newsletters Graphics or photography Flyers or infographics Presentations None of the above 06 Which of the following do you have additional experience in? Please be sure to include this experience in your application to receive full credit.
Community engagement project planning, design, and construction Composing web content, fact sheets, e-newsletters, social media, press releases, graphics, flyers, and digital and print presentations Using online engagement platforms Formatting photos, flyers and graphics None of the above 07 Describe your experience working with multiple stakeholders that have competing priorities and viewpoints.
From a communications or public relations perspective, what types of potentially contentious issues have you had to work through with multiple parties or stakeholders? 08 I understand that I must attach an example of a sample communications and engagement strategy, including supplemental materials (flyers, social media, etc) I developed for a project.
Yes No Required Question Agency Arlington County Address 2100 Clarendon Blvd, Suite 511 Arlington, Virginia, 22201 Phone 703-228-3500 Website https:
//careers.
arlingtonva.
us/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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