Sr Product Manager - Tech
Are you Customer-obsessed, data oriented, technologically curious, and confident in proposing opportunities to improve the Amazon experience for Consumers? Amazon is looking for an experienced, talented, and highly motivated PMT to join our team.
You will be a part of growing effort to measure to understand Advertising, Seller, and Headless commerce experience for customers.
You will help building automated solutions to scale data collection and analysis to drive impactful measurements and improvements.
You will present business recommendations to solve the identified issues, drive change, and eventually to achieve our vision:
Earth's Most Customer-Centric Company.
In this role, you will have the opportunity to work with and influence senior business and technology leadership at Amazon.
You should be passionate about improving Amazon's processes and technology.
You have the proven ability to dive deep into complex systems and metrics to understand the business context behind the data and technology.
You will be responsible for developing and scaling new offerings using innovative technology and delivering up-to-date data and insights in areas such as automation quality, technical architecture, technology applications, process improvement, and consumer experience.
You will research and analyze global technology and industry trends and seek out best practices.
#AtoZCXBTResponsibilities include:
Technology Acumen:
Design tech assessments, deep dives and research to understand technology and underlying systems.
Design for a global scale.
Collaborate with our technical services to plan, design, and develop a portfolio of tools, and systems for data collection and analysis, as well as root cause potential customer experience barriers or gaps.
Product Management:
Lead large and complex initiative to measure and improve how customers discover products on Amazon.
Scale an automated solution and set direction for the long-term vision of the program, including system design, data collection and analysis, recommendations and presenting results to senior management worldwide.
Manage ambiguity:
Understand complex business problems across business units, geographies and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience.
Stakeholder Management:
Build strong relations with internal stakeholders to understand priorities, define our roadmap and to collaborate and work with them on studies and actions to implement product and service solutions.
Innovation:
Identify, track, and monitor industry/experience trends and drivers of customer satisfaction.
Develop new tools, methodologies, and/or standards for measuring customer experience.
Process Improvement:
Continuously innovate and improve process to optimize efficiencies.
Develop understanding of business processes, data flows, strategy, and long term thinking to come up with an end-state architecture Perform rapid prototyping or proof of concept using cloud services/products Articulate the findings and supporting data with tech/non-tech Executive leaders Conceptualize and help develop automation tools (including prototypes) for data collection and analytics.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will be a part of growing effort to measure to understand Advertising, Seller, and Headless commerce experience for customers.
You will help building automated solutions to scale data collection and analysis to drive impactful measurements and improvements.
You will present business recommendations to solve the identified issues, drive change, and eventually to achieve our vision:
Earth's Most Customer-Centric Company.
In this role, you will have the opportunity to work with and influence senior business and technology leadership at Amazon.
You should be passionate about improving Amazon's processes and technology.
You have the proven ability to dive deep into complex systems and metrics to understand the business context behind the data and technology.
You will be responsible for developing and scaling new offerings using innovative technology and delivering up-to-date data and insights in areas such as automation quality, technical architecture, technology applications, process improvement, and consumer experience.
You will research and analyze global technology and industry trends and seek out best practices.
#AtoZCXBTResponsibilities include:
Technology Acumen:
Design tech assessments, deep dives and research to understand technology and underlying systems.
Design for a global scale.
Collaborate with our technical services to plan, design, and develop a portfolio of tools, and systems for data collection and analysis, as well as root cause potential customer experience barriers or gaps.
Product Management:
Lead large and complex initiative to measure and improve how customers discover products on Amazon.
Scale an automated solution and set direction for the long-term vision of the program, including system design, data collection and analysis, recommendations and presenting results to senior management worldwide.
Manage ambiguity:
Understand complex business problems across business units, geographies and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience.
Stakeholder Management:
Build strong relations with internal stakeholders to understand priorities, define our roadmap and to collaborate and work with them on studies and actions to implement product and service solutions.
Innovation:
Identify, track, and monitor industry/experience trends and drivers of customer satisfaction.
Develop new tools, methodologies, and/or standards for measuring customer experience.
Process Improvement:
Continuously innovate and improve process to optimize efficiencies.
Develop understanding of business processes, data flows, strategy, and long term thinking to come up with an end-state architecture Perform rapid prototyping or proof of concept using cloud services/products Articulate the findings and supporting data with tech/non-tech Executive leaders Conceptualize and help develop automation tools (including prototypes) for data collection and analytics.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
