Director of User Experience Design
OverviewOverview AvalonBay Communities, Inc.
is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring, and managing quality apartment communities in high barrier-to-entry markets of the United States.
These markets are in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country.
We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates.
We take that purpose seriously and expect you will as well.
By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors, and associates.
Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
Role The real estate market is undergoing a significant and exciting change - driven by data and technology.
Digital products play a vital role in AvalonBay's mission to create unmatched value for our clients.
The Head of User Experience (UX) design will be a leader, mentor, and a guiding force in defining the user experiences across a variety of form factors including large screens, tablets, mobile phones and wearable devices.
The person must have a good understanding of information architecture, interaction design, usability analysis and user centered design.
The person must have a passion for managing a team of designers and developing products with awesome user experiences that blend seamlessly with customers' daily journeys for both the first-time user and the sophisticated expert.
S/he is a key member of the Digital team and will lead and mentor a team of UX Designers to ensure the success of a product portfolio as measured by key business, product, and design metrics.
Creativity is key requirement as many times the customer looks to AvalonBay to provide solutions to their problems.
A keen sense of curiosity, an attitude of exploration and openness throughout the process will lead to success in this role.
This position is strongly cross-functional in nature, requiring working with customers and partners and building strong working relationships with Marketing, Branding, Resident Services, Product Management, and Engineering.
This critical and high-profile role will report directly to the VP, Product Management.
ResponsibilitiesManage and improve the overall user experience design process for the entire AvalonBay Digital Product Portfolio, including leading the design and creation of consumer and enterprise applicationsPromote user advocacy and design thinking during the entire product conception and development cycle, create user-centered artifacts and continuously refine the process.
Ensure the product portfolio provides delight to customers with a high customer satisfaction scoreProvide leadership, guidance, and mentorship to designers through their product lifecycles and career progressionsAnalyze customer research and competitor offerings to conceptualize and understand users.
Create system and application concepts by defining information architecture, user interface flow, wireframes mockups and other design guidelines.
Communicate concepts through sketches, diagrams, and interactive prototypes and can adapt communication style to different audiencesWork with multiple members of the development team to ensure implementation of the design.
Gather and analyze feedback from customers, marketing, branding, product management, development, and data analystsProvide regular updates and manage executive stakeholder communication and reporting Be a go-to person and strategic leader for the User Experience (UX) design within the companyQualificationsThe individual must be highly entrepreneurial and a strategic designer who can solve today's issues as well as build processes for growth.
The individual will need to be hands-on and work closely with all levels in the company, including senior management.
The person needs to have:
Deep understanding of user-centered design principles and the ability to execute them along with guiding team members and a track record of developing your people into future leaders7
years of design, where you were accountable for product designDemonstrable customer-centricity by having a high customer satisfaction score from your customersA good understanding of user-centered design principles, data-driven design activities, such as storyboarding and experience models to create high-quality designsA dazzling portfolio that displays a spectrum of innovative design solutions and applications from cradle to grave.
Bachelor's degree (masters preferred) in Human Computer Interaction, Human Factors, Information Design, or related fieldOutstanding verbal and written communication, interpersonal and leadership skills are required.
How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
With this we know we can do great things.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
The RoleOverview AvalonBay Communities, Inc.
is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring, and managing quality apartment communities in high barrier-to-entry markets of the United States.
These markets are in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country.
We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates.
We take that purpose seriously and expect you will as well.
By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors, and associates.
Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
Role The real estate market is undergoing a significant and exciting change - driven by data and technology.
Digital products play a vital role in AvalonBay's mission to create unmatched value for our clients.
The Head of User Experience (UX) design will be a leader, mentor, and a guiding force in defining the user experiences across a variety of form factors including large screens, tablets, mobile phones and wearable devices.
The person must have a good understanding of information architecture, interaction design, usability analysis and user centered design.
The person must have a passion for managing a team of designers and developing products with awesome user experiences that blend seamlessly with customers' daily journeys for both the first-time user and the sophisticated expert.
S/he is a key member of the Digital team and will lead and mentor a team of UX Designers to ensure the success of a product portfolio as measured by key business, product, and design metrics.
Creativity is key requirement as many times the customer looks to AvalonBay to provide solutions to their problems.
A keen sense of curiosity, an attitude of exploration and openness throughout the process will lead to success in this role.
This position is strongly cross-functional in nature, requiring working with customers and partners and building strong working relationships with Marketing, Branding, Resident Services, Product Management, and Engineering.
This critical and high-profile role will report directly to the VP, Product Management.
ResponsibilitiesManage and improve the overall user experience design process for the entire AvalonBay Digital Product Portfolio, including leading the design and creation of consumer and enterprise applicationsPromote user advocacy and design thinking during the entire product conception and development cycle, create user-centered artifacts and continuously refine the process.
Ensure the product portfolio provides delight to customers with a high customer satisfaction scoreProvide leadership, guidance, and mentorship to designers through their product lifecycles and career progressionsAnalyze customer research and competitor offerings to conceptualize and understand users.
Create system and application concepts by defining information architecture, user interface flow, wireframes mockups and other design guidelines.
Communicate concepts through sketches, diagrams, and interactive prototypes and can adapt communication style to different audiencesWork with multiple members of the development team to ensure implementation of the design.
Gather and analyze feedback from customers, marketing, branding, product management, development, and data analystsProvide regular updates and manage executive stakeholder communication and reporting Be a go-to person and strategic leader for the User Experience (UX) design within the companyQualificationsThe individual must be highly entrepreneurial and a strategic designer who can solve today's issues as well as build processes for growth.
The individual will need to be hands-on and work closely with all levels in the company, including senior management.
The person needs to have:
Deep understanding of user-centered design principles and the ability to execute them along with guiding team members and a track record of developing your people into future leaders7
years of design, where you were accountable for product designDemonstrable customer-centricity by having a high customer satisfaction score from your customersA good understanding of user-centered design principles, data-driven design activities, such as storyboarding and experience models to create high-quality designsA dazzling portfolio that displays a spectrum of innovative design solutions and applications from cradle to grave.
Bachelor's degree (masters preferred) in Human Computer Interaction, Human Factors, Information Design, or related fieldOutstanding verbal and written communication, interpersonal and leadership skills are required.
How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
With this we know we can do great things.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring, and managing quality apartment communities in high barrier-to-entry markets of the United States.
These markets are in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country.
We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates.
We take that purpose seriously and expect you will as well.
By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors, and associates.
Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
Role The real estate market is undergoing a significant and exciting change - driven by data and technology.
Digital products play a vital role in AvalonBay's mission to create unmatched value for our clients.
The Head of User Experience (UX) design will be a leader, mentor, and a guiding force in defining the user experiences across a variety of form factors including large screens, tablets, mobile phones and wearable devices.
The person must have a good understanding of information architecture, interaction design, usability analysis and user centered design.
The person must have a passion for managing a team of designers and developing products with awesome user experiences that blend seamlessly with customers' daily journeys for both the first-time user and the sophisticated expert.
S/he is a key member of the Digital team and will lead and mentor a team of UX Designers to ensure the success of a product portfolio as measured by key business, product, and design metrics.
Creativity is key requirement as many times the customer looks to AvalonBay to provide solutions to their problems.
A keen sense of curiosity, an attitude of exploration and openness throughout the process will lead to success in this role.
This position is strongly cross-functional in nature, requiring working with customers and partners and building strong working relationships with Marketing, Branding, Resident Services, Product Management, and Engineering.
This critical and high-profile role will report directly to the VP, Product Management.
ResponsibilitiesManage and improve the overall user experience design process for the entire AvalonBay Digital Product Portfolio, including leading the design and creation of consumer and enterprise applicationsPromote user advocacy and design thinking during the entire product conception and development cycle, create user-centered artifacts and continuously refine the process.
Ensure the product portfolio provides delight to customers with a high customer satisfaction scoreProvide leadership, guidance, and mentorship to designers through their product lifecycles and career progressionsAnalyze customer research and competitor offerings to conceptualize and understand users.
Create system and application concepts by defining information architecture, user interface flow, wireframes mockups and other design guidelines.
Communicate concepts through sketches, diagrams, and interactive prototypes and can adapt communication style to different audiencesWork with multiple members of the development team to ensure implementation of the design.
Gather and analyze feedback from customers, marketing, branding, product management, development, and data analystsProvide regular updates and manage executive stakeholder communication and reporting Be a go-to person and strategic leader for the User Experience (UX) design within the companyQualificationsThe individual must be highly entrepreneurial and a strategic designer who can solve today's issues as well as build processes for growth.
The individual will need to be hands-on and work closely with all levels in the company, including senior management.
The person needs to have:
Deep understanding of user-centered design principles and the ability to execute them along with guiding team members and a track record of developing your people into future leaders7
years of design, where you were accountable for product designDemonstrable customer-centricity by having a high customer satisfaction score from your customersA good understanding of user-centered design principles, data-driven design activities, such as storyboarding and experience models to create high-quality designsA dazzling portfolio that displays a spectrum of innovative design solutions and applications from cradle to grave.
Bachelor's degree (masters preferred) in Human Computer Interaction, Human Factors, Information Design, or related fieldOutstanding verbal and written communication, interpersonal and leadership skills are required.
How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
With this we know we can do great things.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
The RoleOverview AvalonBay Communities, Inc.
is one of the nation's leading Real Estate Investment Trusts (REIT's), in the business of developing, redeveloping, acquiring, and managing quality apartment communities in high barrier-to-entry markets of the United States.
These markets are in the Northeast, Mid-Atlantic, Southeast, Pacific Northwest and Northern and Southern California regions of the country.
We currently own and operate approximately 82,000 apartment homes in the US and employ approximately 3,000 associates.
Creating a better way to live is the purpose that binds AvalonBay associates.
We take that purpose seriously and expect you will as well.
By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors, and associates.
Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
Role The real estate market is undergoing a significant and exciting change - driven by data and technology.
Digital products play a vital role in AvalonBay's mission to create unmatched value for our clients.
The Head of User Experience (UX) design will be a leader, mentor, and a guiding force in defining the user experiences across a variety of form factors including large screens, tablets, mobile phones and wearable devices.
The person must have a good understanding of information architecture, interaction design, usability analysis and user centered design.
The person must have a passion for managing a team of designers and developing products with awesome user experiences that blend seamlessly with customers' daily journeys for both the first-time user and the sophisticated expert.
S/he is a key member of the Digital team and will lead and mentor a team of UX Designers to ensure the success of a product portfolio as measured by key business, product, and design metrics.
Creativity is key requirement as many times the customer looks to AvalonBay to provide solutions to their problems.
A keen sense of curiosity, an attitude of exploration and openness throughout the process will lead to success in this role.
This position is strongly cross-functional in nature, requiring working with customers and partners and building strong working relationships with Marketing, Branding, Resident Services, Product Management, and Engineering.
This critical and high-profile role will report directly to the VP, Product Management.
ResponsibilitiesManage and improve the overall user experience design process for the entire AvalonBay Digital Product Portfolio, including leading the design and creation of consumer and enterprise applicationsPromote user advocacy and design thinking during the entire product conception and development cycle, create user-centered artifacts and continuously refine the process.
Ensure the product portfolio provides delight to customers with a high customer satisfaction scoreProvide leadership, guidance, and mentorship to designers through their product lifecycles and career progressionsAnalyze customer research and competitor offerings to conceptualize and understand users.
Create system and application concepts by defining information architecture, user interface flow, wireframes mockups and other design guidelines.
Communicate concepts through sketches, diagrams, and interactive prototypes and can adapt communication style to different audiencesWork with multiple members of the development team to ensure implementation of the design.
Gather and analyze feedback from customers, marketing, branding, product management, development, and data analystsProvide regular updates and manage executive stakeholder communication and reporting Be a go-to person and strategic leader for the User Experience (UX) design within the companyQualificationsThe individual must be highly entrepreneurial and a strategic designer who can solve today's issues as well as build processes for growth.
The individual will need to be hands-on and work closely with all levels in the company, including senior management.
The person needs to have:
Deep understanding of user-centered design principles and the ability to execute them along with guiding team members and a track record of developing your people into future leaders7
years of design, where you were accountable for product designDemonstrable customer-centricity by having a high customer satisfaction score from your customersA good understanding of user-centered design principles, data-driven design activities, such as storyboarding and experience models to create high-quality designsA dazzling portfolio that displays a spectrum of innovative design solutions and applications from cradle to grave.
Bachelor's degree (masters preferred) in Human Computer Interaction, Human Factors, Information Design, or related fieldOutstanding verbal and written communication, interpersonal and leadership skills are required.
How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
With this we know we can do great things.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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