CUSTOMER SERVICE REPRESENTATIVE
3.
9 Arlington, VA Arlington, VA Full-time Full-time $44,283.
20 - $67,600.
00 a year $44,283.
20 - $67,600.
00 a year 4 hours ago 4 hours ago 4 hours ago Position Information Arlington County's Department of Parks and Recreation Long Bridge Aquatics & Fitness Center is hiring a Customer Service Representative.
This position reports to an Assistant Manager and will provide an array of administrative and customer service support to patrons regarding a variety of programs and services available.
The Long Bridge Aquatics & Fitness Center has a 50-meter pool with 1-meter, 3-meter, and 5-meter diving, a whirlpool, and two bulkheads to create more opportunities in the pool.
The 50-meter pool is FINA compliant for long and short course competitive swimming, water polo, and synchronized swimming.
This facility also houses a family friendly pool.
This pool includes a splash pad for tots, a water slide, four (4) 25-yard lap lane areas for swim classes and lessons, in-water volleyball & basketball, and a lazy river.
The Center also includes an 8,000-sf.
fitness center with a variety of cardio and fitness equipment.
There is a fitness studio, three community rooms, and two wet-classrooms for fitness classes, parties, and gatherings.
Outdoors includes 10.
5 acres of new parkland for casual use, the extension of the esplanade, and outdoor space for festivals and special events.
Visit our website to see more about our facility by clicking here.
Specific duties include:
Providing customer service and front desk reception services to members, users and visitors at the community center and by phone, including responding to requests for information, directing visitors to the appropriate locations, and communicating public transit availability; Managing contacts that originate from different sources including in-person visits, telephone and website, including answering telephones and routing phone calls; Providing administrative support such as fitness and membership processing, program and camp registration, facility scheduling, collecting and recording payments, and fee reduction processing; Creating documents and maintaining data in spreadsheets, and other software to create visually appealing materials/signs; Utilizing the Department of Parks and Recreation Scheduling and Registration, and Payment software RecTrac, to facilitate transactions and accept and process payments with credit cards, checks and cash; Opening/Closing of the building and performing room setups/take downs; Performing some cleaning in workplace and facility; and Responding to emergency situations as appropriate by following emergency plans.
The ideal candidates will have exceptional communication and problem-solving skills, be able to multi-task, prioritize, and manage time effectively, and be adept at providing high level customer service with discretion when dealing with the public.
Selection Criteria Minimum:
High School Diploma, GED or equivalent; plus Some experience providing administrative support.
Certifications:
CPR, First Aid, and AED within 30 days of hire.
Substitution:
Successful completion of college coursework from an accredited college or university may be substituted for the experience requirement.
Desirable:
Preference may be given to candidates who possess experience in one or more of the following:
Front desk customer service; Strong knowledge of RecTrac or similar web-based scheduling, registration, and payment system; Competent skills in using Microsoft Office Suite; and/or CPR, AED and/or First Aid Certification(s).
Special Requirements A pre-hire background check may be required on all candidates selected for employment.
It may include checks of the following:
criminal record, driving record, education, professional licensure, and/or credit history.
You will be required to sign a release authorizing the County to obtain your background information.
Additional Information Work Hours:
This is a 40 hour/week position.
The facility's operating hours are Monday-Friday 5am-10pm, Saturday 6am-8pm, and Sunday 8am-8pm.
Schedules may vary based on the facility's operations and event schedule and the incumbent may be required to work nights, weekends and holidays on occasion.
The official job title is Administrative Assistant (A).
Please complete each section of the application.
A resume may be attached; however, it will not substitute for the completed application.
Incomplete applications will not be considered.
#LI-Onsite Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department.
Our staff will be happy to work with you to enter your application into the system.
Public access computers are available at all County Libraries, and in the Human Resources Department.
The examination process for this position may include:
(1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.
Applicants with disabilities may request reasonable accommodation during the application or selection process.
Please call the ADA Coordinator at 703-228-3559 (voice) or email email protected .
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Arlington, VA Arlington, VA Full-time Full-time $44,283.
20 - $67,600.
00 a year $44,283.
20 - $67,600.
00 a year 4 hours ago 4 hours ago 4 hours ago Position Information Arlington County's Department of Parks and Recreation Long Bridge Aquatics & Fitness Center is hiring a Customer Service Representative.
This position reports to an Assistant Manager and will provide an array of administrative and customer service support to patrons regarding a variety of programs and services available.
The Long Bridge Aquatics & Fitness Center has a 50-meter pool with 1-meter, 3-meter, and 5-meter diving, a whirlpool, and two bulkheads to create more opportunities in the pool.
The 50-meter pool is FINA compliant for long and short course competitive swimming, water polo, and synchronized swimming.
This facility also houses a family friendly pool.
This pool includes a splash pad for tots, a water slide, four (4) 25-yard lap lane areas for swim classes and lessons, in-water volleyball & basketball, and a lazy river.
The Center also includes an 8,000-sf.
fitness center with a variety of cardio and fitness equipment.
There is a fitness studio, three community rooms, and two wet-classrooms for fitness classes, parties, and gatherings.
Outdoors includes 10.
5 acres of new parkland for casual use, the extension of the esplanade, and outdoor space for festivals and special events.
Visit our website to see more about our facility by clicking here.
Specific duties include:
Providing customer service and front desk reception services to members, users and visitors at the community center and by phone, including responding to requests for information, directing visitors to the appropriate locations, and communicating public transit availability; Managing contacts that originate from different sources including in-person visits, telephone and website, including answering telephones and routing phone calls; Providing administrative support such as fitness and membership processing, program and camp registration, facility scheduling, collecting and recording payments, and fee reduction processing; Creating documents and maintaining data in spreadsheets, and other software to create visually appealing materials/signs; Utilizing the Department of Parks and Recreation Scheduling and Registration, and Payment software RecTrac, to facilitate transactions and accept and process payments with credit cards, checks and cash; Opening/Closing of the building and performing room setups/take downs; Performing some cleaning in workplace and facility; and Responding to emergency situations as appropriate by following emergency plans.
The ideal candidates will have exceptional communication and problem-solving skills, be able to multi-task, prioritize, and manage time effectively, and be adept at providing high level customer service with discretion when dealing with the public.
Selection Criteria Minimum:
High School Diploma, GED or equivalent; plus Some experience providing administrative support.
Certifications:
CPR, First Aid, and AED within 30 days of hire.
Substitution:
Successful completion of college coursework from an accredited college or university may be substituted for the experience requirement.
Desirable:
Preference may be given to candidates who possess experience in one or more of the following:
Front desk customer service; Strong knowledge of RecTrac or similar web-based scheduling, registration, and payment system; Competent skills in using Microsoft Office Suite; and/or CPR, AED and/or First Aid Certification(s).
Special Requirements A pre-hire background check may be required on all candidates selected for employment.
It may include checks of the following:
criminal record, driving record, education, professional licensure, and/or credit history.
You will be required to sign a release authorizing the County to obtain your background information.
Additional Information Work Hours:
This is a 40 hour/week position.
The facility's operating hours are Monday-Friday 5am-10pm, Saturday 6am-8pm, and Sunday 8am-8pm.
Schedules may vary based on the facility's operations and event schedule and the incumbent may be required to work nights, weekends and holidays on occasion.
The official job title is Administrative Assistant (A).
Please complete each section of the application.
A resume may be attached; however, it will not substitute for the completed application.
Incomplete applications will not be considered.
#LI-Onsite Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department.
Our staff will be happy to work with you to enter your application into the system.
Public access computers are available at all County Libraries, and in the Human Resources Department.
The examination process for this position may include:
(1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.
Applicants with disabilities may request reasonable accommodation during the application or selection process.
Please call the ADA Coordinator at 703-228-3559 (voice) or email email protected .
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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