Resident Service Coordinator

Company Name:
Forest City Enterprises
Job Title: Resident Service Coordinator
Employment Type: Full Time
Additional Work Hours Information:
Relocation: No
State: Virginia
City: Arlington
Forest City Enterprises, Inc. is a NYSE-listed national real estate company. The Company is principally engaged in the ownership, development, management and acquisition of commercial and residential real estate throughout the United States. Forest City associates are committed to creating superior communities where people live, work, shop and stay. Our experienced leadership team has a passion for real estate and a commitment to pursuing a shared vision of what needs to be done and how to make it happen.
Job Description: We are looking for an experienced and motivated individual to coordinate general business office activities in an apartment community. You will be responsible for communicating to residents and families and addressing any questions or concerns they have. In this role you are the first point of contact with residents and play an important part in furthering Forest City''s commitment to exceptional service. We recognize associates as our most valuable resource, and hope you will consider joining our growing and dynamic team. Forest City prides itself on being a company where people enjoy what they do because they know it''s not just a job - they make a difference every day.
In this position your primary responsibilities will be:
o Communicating with residents and addressing any concerns
o Preparing service requests
o Maintaining a working knowledge of leasing policies and procedures
o Maintaining a working knowledge of company policies and applicable laws
o Performing administrative functions
To become a valuable member of our team we are looking for the following:
o High school diploma/GED; vocational training or college courses preferred
o 1-2 years customer service experience
o Excellent communication and customer service skills
Forest City Enterprises is an Equal Employment Opportunity/Affirmative Action Employer, M/F/Disability/Vets
Drug Free Workplace
Special note to third party recruiters: Forest City Enterprises values its relationships with our vendor partners. Occasionally we invite third party recruiters to assist us in filling an open requisition, and resumes must be submitted only through our talent supplier portal by those firms authorized to present candidates to us. Currently we are not seeking assistance from any third party or contingency recruiters for this position, and any resumes sent via email, internet or any other means will be considered unsolicited and Forest City will not be responsible for placement fees.

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