Hosting Infrastruction Backup Data Engineer

Company Name:
Phacil, Inc.
Hosting Infrastruction Backup Data Engineer
Location: Arlington, VA
Job Code: 1421
# of openings: 1
TheHosting Infrastructure Data Backup Engineerposition is responsible for configuration, maintenance, and support of the backup technology infrastructure at the National Science Foundation. An engineer in this role will support ongoing backup operations, resolve operational issues, perform new infrastructure deployments and configurations, and participate in technology updates and capacity expansions.
Position Objectives:
Respond quickly and effectively to data backup failures and incidents, ensuring that customer data is protected, and correcting root cause to prevent future occurrences
Participate in projects to deploy, expand, and update the backup technology infrastructure
Adhere closely to Change Management policies and processes
Create and maintain operational documentation used by the global backup teams
Work with clients and account teams to provision and configure backup services
Participate in a global support model and a regional on-call rotation
Perform Problem Management processes to bring recurring issues to resolution and closure
Serve in an ownership role along with other team members to continuously improve services, streamline internal processes, and maximize infrastructure effectiveness
Position Requirements:
Significant knowledge and understanding of data protection technologies, de-duplication, replication, encryption, and the interdependencies between the hosting OS (clients and servers), network, and storage and tape components
Expert knowledge of the following backup tools:
Expert knowledge of the following storage platforms:
Expert knowledge of the following backup infrastructure components:
Knowledge of the following core components:
Symantec NetBackup
EMC Data Domain
Quantum and StorageTek tape libraries and devices
Brocade SAN switches
Solaris, Linux, Windows 2003/2008/2012
WAN / LAN network configurations
Job Requirements
Proven analytical and problem solving skills and the ability to apply them in a collaborative manner
Strong focus on delivering excellent customer service
Demonstrated ability to work efficiently, prioritize workflow, and meet demanding deadlines in a fast paced environment
Demonstrated ability to communicate technical information to various audiences with clarity and confidence
Willingness to work additional hours and weekends when necessary to resolve incidents or perform change activity
Familiarity with ITIL concepts and best practices
Desired skills:
Programming and Scripting Skills, Active Perl and Shell scripting
Experience in an enterprise data center operation, supporting high-availability infrastructure
Education or Equivalent Experience:
Minimum of 5 years of technical experience with Symantec NetBackup, Quantum, EMC Data Domain, NetApp, and Brocade technologies
Minimum of 8 years of IT experience
Bachelor's degree in a technically relevant field is preferred
ITIL Foundation certification preferred
Phacil, Inc. is an award-winning, ISO 9001, ISO/IEC 20000-1, and CMMI SVC Level 3-certified contractor serving Defense and Civilian agencies across the Federal Government. The Company provides services across a broad range of Information Technology disciplines including: Software Development & Integration, Operations & Maintenance, Network Engineering, Data Center Operations, Cyber Security, Information Assurance, Geographic Information Systems, Technical Consulting, and Business Operations. The quality Phacil delivers as well as the success of the firm has received a number of recognitions, including rankings on Washington Business Journal's Top Government Technology Contractors, CRN Solution Provider 500, and Software Magazine Software 500.
Our vision is to bring best practices from the commercial sector to the Federal Government. We foster a corporate ethos of Service, Commitment, and Excellence. The strength of this culture makes us unique among Government contractors, enabling us to deliver superior results to our customers, and making us one of the fastest growing companies in the industry.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.
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