Leasing Consultant-VIRG

Company Name:
Arca24.com
Salary period: Annual
A Leasing Consultant is Camden's first impression to potential and current residents. Responsible for all sales activities, from lead generation through close, in assigned communities. This includes generating and handling incoming prospect traffic, touring available inventory, qualifying applicants and renewing second generation leases. Ensures the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications). The Leasing Consultant will play an instrumental role in nurturing the relationship with the residents throughout their residency by providing high quality customer service.
ESSENTIAL FUNCTIONS:
√ʬ ¬ĘDemonstrate strong sales skills to both internal and external customers
√ʬ ¬ĘManage the sales process from start to finish to achieve sales goals
√ʬ ¬ĘEnsure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered "lost"
√ʬ ¬ĘFind qualified leads through referrals, networking, company supported advertisement, and outreach marketing efforts
√ʬ ¬ĘAnswer questions and tour apartment homes to determine the needs of potential residents using Camden's consultative sales approach
√ʬ ¬ĘClose the sale/renewal by effectively communicating the value of the community and Camden's commitment to delivering Living Excellence
√ʬ ¬ĘMaintain closing ratio based upon the needs of the community
√ʬ ¬ĘMonitor and follow-up on pending renewal offers
√ʬ ¬ĘDemonstrate customer service skills to both internal and external customers
√ʬ ¬ĘCreate and maintain excellent ongoing relationships with potential and current residents √ʬ ¬ĘUse customer service skills to take resident requests, address resident concerns, and resolve them quickly
√ʬ ¬ĘHelp plan, schedule and organize resident functions as needed to promote resident retention and increase resident satisfaction
√ʬ ¬ĘParticipate in social media marketing to obtain traffic and assist with brand management
√ʬ ¬ĘUtilize tools and resources to assess community's market position in surrounding submarket to maintain the advantage above the competition
√ʬ ¬ĘPrepares and assists with all leasing paperwork in a timely and accurate manner
√ʬ ¬ĘMaintain professional demeanor at all times
√ʬ ¬ĘUse exceptional multi-tasking skills to streamline processes and effectively manage daily tasks
OTHER ASPECTS OF JOB: √ʬ ¬ĘMay be required to assist in special projects or activities including due diligence, property acquisition/disposition, reposition and serving on or participating in company sponsored events and functions
√ʬ ¬ĘMust be able to physically access all exterior and interior parts of the community and amenity areas
√ʬ ¬ĘPeriodic exposure to outside elements where temperature, weather, odors and/ or landscape may be unpleasant and/ or hazardous
√ʬ ¬ĘMust be able to work required schedule which includes weekends and occasional evening work
√ʬ ¬ĘCommunity assignment may vary and or can be changed
√ʬ ¬ĘComplete required online training within appropriate timelines
√ʬ ¬ĘAttend and participate in Camden's ongoing training programs
√ʬ ¬ĘMay require auto and airline travel out of town and/or overnight trips
√ʬ ¬ĘEach Leasing Consultant must participate in the Camden Career Wear program and maintain a professional, well-groomed appearance at all times
Requirements
EXPERIENCE AND SPECIALIZED KNOWLEDGE:
√ʬ ¬ĘLeasing, sales, and/ or customer service experience is desired
√ʬ ¬ĘSales-minded individual with attention to detail
√ʬ ¬ĘSelf-motivated with the ability to take initiative without instruction
√ʬ ¬ĘAble to meet/ exceed sales objectives
√ʬ ¬ĘExcellent follow-up skills via email and phone
√ʬ ¬ĘPositive attitude, stong work ethic and reliable
EDUCATION:
√ʬ ¬ĘCollege degree is preferred (not required)
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIP:
√ʬ ¬ĘMicrosoft Office Suite including Word, Excel, and Outlook
√ʬ ¬ĘCommunity software (OneSite and Yieldstar preferred)
√ʬ ¬ĘMust know and comprehend Fair Housing Laws
√ʬ ¬ĘMust possess strong written and verbal communication skills
This job description is not an all-inclusive list of functions and task. Job functions may be added, deleted, or modified at any time.
14-0775

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