Technical Support Technician 1

Job Requisition Number: 114677
Category: Information Systems - Help Desk
Primary Location: Arlington, VA, US
Security Clearance: Secret
Clearance Status: Must be Obtainable
Schedule: Full Time
Type of Travel: None
Percent of Travel Required: None
Description :
CACI is looking for a Desktop Support Technician to join our team in Arlington, VA.
Duties and Responsibilities:
Perform hands-on technical upgrades and deployments.
Develop, document and train others on IT systems and best practice procedures.
Analyze business and IT processes, technologies and applications.
Sets up new computer equipment based on a standard configuration.
Identify and escalate situations requiring urgent attention.
Provides remote technical support for end-users inclusive of troubleshooting and repair of hardware and software related issues, including peripheral devices, connectivity to local and wide area networks.
Required Qualifications:
2 -4 years IT experience in desktop support.
Excellent verbal and written communication skills.
MCSA or equivalent preferred.
Proficient in Microsoft Office.
Strong team player with solid interpersonal skills.
Ability to collaborate with various departments and external organizations.
Highly organized and detail-oriented with the ability to multitask.
Desired Qualifications:
Bachelors degree in computer science or related field preferred not required
Provide daily technical support for various infrastructure / desktop support systems.
Company Description:
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A Fortune magazine World's Most Admired Company in the IT Services industry, CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap600 Index. CACI provides dynamic careers for over 20,000 employees worldwide.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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