Operational Analyst

Operational Analyst
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In Crystal City, VA
Job DescriptionDescription
Our client recently won a program to support the Customs and Border Protection (CBP) Office of Technology, Integration and Acquisition (OTIA). The team provides subject matter experts in the areas of systems engineering, test and evaluation, cost estimating, logistics and sustainment, environmental engineering, real estate planning, and facilities planning and engineering. The team helps CBP OTIA procure the equipment and technology to keep the border safe and secure.
Our client is seeking an Operational Analyst in Crystal City to examine state of the art Industry solutions along with reuse of DoD equipment to provide capabilities required to improve the CBP workforce. Our team is helping Customs and Border Protection procure the equipment and technology needed to keep our borders safe and secure. You will integrate with Customs and Border Patrol agents and Industry representatives to identify solutions to meet urgent and emergent needs. You will work with Subject Matter Experts to determine available industry and DoD solutions to Border Patrol needs. You will perform your tasking in support of CBP with input from stakeholders in DHS, border patrol agents, and industry representatives. Join us in this exciting growing field and watch your career soar.
Essential Job Functions
Assists in the design of, and develops integrated solutions in accordance with, corporate standards and products.
Provides basic technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
Assists in the analysis and resolves basic program support deficiencies and conducts testing to enhance performance.
Works on projects as assigned; assists in supporting the efforts of technical support staff in the performance of assigned projects.
Implements and documents processes and procedures to ensure compliance with standard business practices. Assists in the implementation of training tools and documentation.
Provides basic technical consultation on current and proposed systems to other organizations and clients.
Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in electrical engineering, computer engineering, computer science, management information systems, systems engineering or related field preferred
Zero or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture.
Experience working with computer hardware, operating system software and desktop applications with a specific concentration in one or more areas
Experience working with one or more structured programming languages
Experience working with hardware or software design methods and processes
Experience working with design principles and applications
Other Qualifications
Basic analytical and creative problem solving skills for creation and testing of software systems
Basic organization skills to balance and prioritize work
Basic communication skills to provide systems diagnoses and resolution for current systems
Basic interpersonal skills to interact with customers, senior level personnel, and team members
Ability to work independently and as part of a team
Ability to integrate hardware and software systems
Customs and Border Protection Background Investigation (BI) desired.
Customs and Border Protection or DoD Systems Engineering experience desired. a1feccbebeea44abab3f38cca6a7f85d

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