Keyholder, J.Crew Retail, Pentagon City

KEYHOLDER - KH


Hourly Full-Time, reports to a store director


How cool is it to be on the inside track! From the start, we are looking to develop our Keyholders from entry level on the leadership team to running a store one day. This role is focused on driving a selling + service culture by doing + directing. We are very much a lead-by-example kind of place and our KH demonstrates just what we mean when we say: exceeding customer expectations is in our DNA.


Let‚€™s begin with the things we value:


Passionate


believes in our brand, loves fashion + shows up with an intuitive feel for what‚€™s right


Customer Hero


is customer-centric + relentless about exceeding expectations


Driven


can grow a business + constantly questions what can be done better


Innovative


can identify + articulate ideas to reinvent + evolve a business


Visionary


is market-aware, forward thinking + global


Leader


provides direction + appropriate feedback to foster collaboration + productivity, embraces situational leadership


Okay, now let‚€™s add role-specific competencies:


Achiever


leads efforts on the selling floor, toggles between doing, directing + providing feedback to achieve objectives


Facilitator


lays out work in an organized manner to achieve results, gives clear, specific direction + explains ‚€œwhat‚€ + ‚€œwhy‚€


Team Player


is cooperative + works well with all associates, encourages everyone to participate, values all points of view


Welcoming


is easy to approach, warm, pleasant + available


Fair


treats associates equitably, sees multiple sides of an issue + is empathetic


Open


is a versatile learner, energized by the new + unknown, is quick to jump in


So far so good? Great, now on to those necessary requirements:


Diploma


high school or equivalent combo of education + experience


3+ Years Experience


specialty retail preferred


Grammar School Basics


we expect you‚€™ve mastered these: a command of reading, writing, speaking + some presenting (in front of groups)


Flexible


there when needed; weekends, holidays, overnights


Tech Savvy


facile with smartphones, apps, Word, PowerPoint


Physical


can lift, carry or move at least 40 lbs./18 kilos + we‚€™re going to max out your fitbit (with lots of walking around)


Got it all? Excellent, let‚€™s chat‚€ we just might be the best place for you to build your career


We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.




Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.