Seasonal Support Associate, J.Crew Retail, Pentagon City

part time, hourly, reports to a store director
When attempting to answer the question - "How did you do that?" - turn to none other than the Sales Support Associate. They help us "get it done" by jumping into any task or project as needed to keep the store running productively. At certain times of the year we expand this team to align with increased workload. It's busy, it's action-packed + it's a chance for us to get to know each other. Are you up for the challenge?
Let's begin with the things we value:
believes in our brand, loves fashion + shows up with an intuitive feel for what's right
Customer Hero
is customer-centric + relentless about exceeding expectations
can grow a business + constantly questions what can be done better
can identify + articulate ideas to reinvent + evolve a business
is market-aware, forward thinking + global
fosters collaboration + productivity
Okay, now let's add role-specific competencies:
is easy to talk to: warm, pleasant + gracious, a good listener
is energized by discovering new things, connects the dots between learning experiences
Drive for Results
achieves objectives successfully, is bottom-line oriented + pushes self + others for results
Team Player
is open to (+ can be influenced by) associate contributions, values diversity + supports inclusion
is cool under pressure, not knocked off balance by the unexpected, does not show frustration when resisted
So far so good? Great, now on to those necessary requirements:
high school or equivalent combo of education + experience
you need to have had at least 18 of these to work for us
Grammar School Basics
we expect you've mastered these: a command of reading, writing + speaking with confidence
there when needed: weekends, holidays, overnights
Tech Savvy
facile with smartphones, apps + other assorted gizmos
can lift, carry or move at least 40 lbs./18 kilos + we're going to max out your fitbit (with lots of walking around)
Got it all? Excellent, let's chat? sometimes a seasonal gig can turn into something more permanent.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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