Senior Director, Partner Engagement

Your Future Evolves Here
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference in everything from scrubs to jeans.
Are we growing? Absolutely--62% in year-over-year revenue growth through 2015. Are we recognized? Definitely. We're 12th on Forbes' list of America's Most Promising Companies for 2015, one of "Becker's 150 Great Places to Work in Healthcare" in 2016, and our CEO was number one on Glassdoor's 2015 Highest-Rated CEOs for Small and Medium Companies. If you're looking for a place where your work can be personally and professionally rewarding, don't just join a company with a mission. Join a mission with a company behind it.
What You'll Be Doing:
Manage relationships with two to four Evolent Health client partners
Cultivate productive, trusted relationships with key partner stakeholders
Drives partner satisfaction at all levels of the partner organization
Run Quarterly Partner Engagement Review process for each partner, including relationship mapping, issue identification, and action planning, in lead up to Quarterly Value Meeting
Represent Partner Engagement priorities in preparation for partner Board Meetings and other key interactions
Work with Market President, monitors issue list and ensures appropriate, timely follow up by Evolent team members; advocates on behalf of partner within Evolent to overcome challenges to partner satisfaction and drive open issues to resolution across the system
Proactively assesses, validates and prioritizes partner needs on an ongoing basis, channeling input from partners into Evolent's product roadmap and strategy
Coordinate with Evolent central Partner Engagement resources to implement partner services best practices, identify value and drive communication and change management
Advocate for partner culture, serving as an ambassador within Evolent and the go-to expert on partner priorities and how to getting things done within the partner organization
The Experience You Need (Required):
Bachelor's degree
8 or more years in relationship management roles (enterprise sales, consulting, etc.)
Finishing Touches (Preferred):
Subject matter expertise in health plan operations and/or population health management
Ability to manage heavy travel schedule, including 3 days a week in-market at our partner organizations
A high level of attention to detail and a maniacal focus on follow through and maintaining trust
A steady demeanor with the judgement to determine when to escalate and how to prioritize competing inputs
Commercial acumen to identify and close growth opportunities
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills, particularly in the realm of telling a compelling story of value contributed to the partnership
Exceptionally high "Emotional Intelligence" ? able to connect with diverse constituents, actively listen, and identify key areas of sensitivity
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Evolent Health is an Equal Opportunity/Affirmative Action Employer

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