Medical Practices Operations Trainer

Virginia Hospital Center Physician Group offers a true collaborative practice environment in which physicians and staff work closely together, bringing skill, experience and mutual respect to the task of providing superior medical care to our patients. We encourage the career growth of professional staff with a clinical advancement ladder from the highest levels of management and throughout each department which include Primary Care, Speciality and Medical practices as well as our Urgent Care. Virginia Hospital Center works to ensure that our staff can maintain the patient-centered focus for which the institution is renowned. In addition, you'll find the tools and technology needed to deliver the best possible medical care.
Purpose and Scope:
Responsible for the nonclinical training programs in Physician Services. Including but not limited to: new employee training and on boarding, customer service, policies and procedures, and VHCPG EMR. Works closely with Directors of Operations to plan, direct, and coordinate all non-clinical training activities.
I. Position Requirements:
A. Education: B.A. in management, business, public health, healthcare administration or related field or comparable experience.
B. Experience: 2-5 years relevant experience required. Thorough knowledge of physician office operations, workflows and electronic medical record. Must possess excellent customer service, public speaking and communication skills. Experience in areas of training and development, preferred.

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