Consumer Goods & Services Research Manager

Title: Consumer Goods & Services Research Manager
Location: USA
Other Locations: USA-NY -New York, USA-CA - San Francisco, USA-IL - Chicago
Job Number: 00426526
Organization: Corporate Functions/Research
Preferred Location : New York, Chicago, San Francisco
Consumer Goods & Services Research Manager
Accenture Research is a global, award-winning team providing insights and analysis to Accenture and its clients throughout the world. Joining Accenture Research translates into continual opportunities to expand on what you can do. Our researchers come together with a wide variety of skills and backgrounds to create talented teams of problem-solvers. We hope you?ll want to join us!
About Accenture Research
Accenture Research provides data, analysis and insights to Accenture, working closely with the managing directors in each of the industries, geographies and businesses. We work in three main areas:
New business opportunities: helping Accenture understand markets and companies and identifying ways in which we can help clients become high-performance businesses and governments. A typical analysis might be an in-depth company diagnostic to look at a company?s financial and strategic health or an overview of a sector of the market to identify trends or assess the impact of regulation, M&A; analysis of key market segments that are driving growth, impact of new technologies on how consumers act and what they demand.
Working directly with clients: about 20% of our research is on client engagements where we work alongside our colleagues from the practice to provide research and industry expertise. Typical work with our clients might be to benchmark their digital strategy and activities against key players in the market; to analyse new and emerging competitors, identify untapped areas of growth or project future trends and their likely impact on the business.
Developing points of view: Accenture needs original, cutting-edge points of view to use with clients, the media and in conferences. Accenture Research helps create and write those viewpoints. Many of our projects are published and quoted in the press. Others form the basis for our issue-driven discussions with clients. In all cases the CG&S Manager will be expected to contribute research, writing and thought leadership to these projects.
Successful research is not a back-office activity; it requires people who not only have strong research skills but who also have a client-focused mentality and an outgoing and confident personal style. Successful researchers build deep relationships with their peers and senior executives in the practice and work as a team, sometimes responding to requests and sometimes proposing (and selling) research ideas.
We have 200 researchers in our international team. Most specialize in an industry or business line (such as Strategy or Supply Chain); some bring a particular research skill (such as survey research or financial analysis) and many combine two or more areas of expertise. On any given project we will bring together researchers with the best combination of industry, geographic and technical skills to provide the relevant expertise for the particular task.
This Consumer Goods & Services (CG&S) Manager role is in our Products Research team of 30 researchers worldwide and who will work directly with the practice and other members of the research team to support Accenture?s business. Responsibilities will include helping develop the CG&S Research strategy, building strong relationships with CG&S leadership, scoping and selling new projects and managing the research programs required to support these efforts. Research opportunities will be a mix of global and local projects, both for internal Accenture objectives and directly for Accenture clients. While it is assumed the researcher will focus on CG&S projects, there may be occasions in which they will work on projects outside this core industry.
We are looking for someone with established expertise in Consumer Goods & Services, strong analytical and issue-based problem solving skills, quantitative skills/ comfort with numbers, business acumen and a client-ready presence and client service mindset who will be able to increase the capabilities we have established in our team over the past years. Of paramount importance are tenacity, personal drive and an eagerness to learn and apply new skills and knowledge.
This role is in our North America team.
Your Skills
We are looking for someone who has the following core skill sets:
Passion for and expertise in the CG&S Industry : A thorough understanding of the CG&S industry is a prerequisite, including particular knowledge of: market dynamics and opportunities in developed and emerging markets; key consumer trends and drivers; major industry players, scope of business and recent activities; industry value chain and how product reaches market; the CG&S company process model and the structure of companies? operations; and company financial drivers and critical metrics for evaluating performance are all necessary. In today?s environment, it is also critical that the individual understand how digital technology is transforming the industry and changing how consumers and businesses behave. Understanding of Accenture?s scope of work in this industry is a plus.
Issue-based Problem Solving and Structured Communication Skills: We want researchers who can identify key issues and, in a logical, structured manner, use these issues to drive their efforts. We also expect individuals to draw out the implications of the research they conduct and tell a compelling, business-focused story about the data that is relevant to Accenture?s business and clients. We are looking for insights, not just information.
Business Acumen: Individuals must possess a fundamental understanding of micro and macroeconomic drivers that influence industry opportunities and ability to use strategic frameworks (e.g., Porter?s five forces, 4 Ps, 3 Cs) to analyze market conditions, competitive landscape and individual company performance.
Research Skills: We expect researchers to be able to take an issue and turn it into a researchable question, adeptly scope the research effort and cost it accurately, and expertly use most (but not necessarily all) research techniques such as secondary database searching, company analysis, market analysis, strategic analysis frameworks, interview-based research and financial analysis. Researchers must also be detail-oriented and follow quality assurance procedures.
Sales and Customer Management: You will be expected to take an active role in generating new projects. Critical to this objective is facilitating discussion to uncover new opportunities, understanding your customers? key issues, and then being able to outline a clear plan of action with a well-defined value proposition. Your customers should see you as a trusted advisor and key partner in achieving their business goals. Over time, you will be expected to generate your own pipeline of work and bring in other researchers to help deliver.
Teaming and Communication Skills: As a manager, you are expected to resource, and manage and motivate a team of researchers to execute high-quality projects. While you would be based in an office with a number of other Researchers, the CG&S Research team is very much a virtual one and you will need to have excellent verbal and written communication skills and an ability to work with colleagues from different cultures and in different locations. Experience of work on the telephone or in a remote team would be highly advantageous. You must also be able to clearly and persuasively present your research findings to senior-level clients ? either in person or on the phone ? and defend your work. Researchers should be polished and confident, without being arrogant, and able to clearly and concisely articulate a point of view. Finally, as a baseline, we expect you to be able to work in PowerPoint and create well-structured, clearly written presentations with graphs and charts where necessary; in addition, as presentation options expand, we expect you to learn new and innovative media.
Basic Qualifications:
Bachelor?s Degree
Minimum of 5 years of business research experience
Preferred Skill Requirements:
Business research experience, preferably in a consulting environment, equity brokerage, third party research organization, or industry.
Knowledge of Consumer Goods & Services market dynamics, marketing, sales and distribution in this segment
Ability to analyze consumer trends, insights and analytics impacting changes in products & services
Previous product management or strategic planning experience
Working experience in a team of research professionals, using research tools and methodologies
Well-developed quantitative skills to draw insights e.g., Financial analysis, market data analysis, etc.
Structured problem solving and business assessment
Value analysis and insight development
Advanced Microsoft Excel and PowerPoint skills
Advanced Project Management skills
Professional Skill Requirements:
Enthusiasm to work effectively - independently, collaboratively, and virtually - in a global, multi-cultural, multi-time zone team
Ability to handle multiple projects simultaneously and prioritize/delegate appropriately and effectively
Strong professional qualities: excellent customer acumen, confidence/decisiveness, integrity, resilience to stress against stretch goals/deadlines?entrepreneurial
Good interpersonal skills, and the ability to deal with critical situations to the benefit of the team
Good balance between analytical rigor and intellectual curiosity. Track record in interpreting data creatively and delivering impactful insights (e.g., going beyond the ?what? of a research inquiry ? into the ?so what? and ?now what??and ?what haven?t we thought of yet??)
Strong written and oral communications skills
Demonstrated leadership in professional setting; either military or civilian
Demonstrated teamwork and collaboration in a professional setting; either military or civilian
What to Expect
Accenture is a company of more than 358,000 employees working with clients in 120 countries and your first weeks will be spent getting to know the organization. Building an effective working relationship with the executives who lead the CG&S practice in Accenture and with the marketing leads is critical so your early days will involve many meetings and lots of networking. At the same time you?ll be getting to know the researchers in the team and establishing a relationship with them. As you become more familiar with the organization you can expect to start work on one or more projects. There is no typical day or project at Accenture Research but you might start by working on an analysis of one of our clients or potential clients or be leading an international study on subjects impacting the global consumer goods industry or the future of the industry.
Over time you will start to generate your own pipeline, and between that and global needs, you will find a varied project load develops with you working on and managing one or more projects at any given time, of different durations, scope and team sizes. You will build a good working relationship with the other CG&S researchers worldwide. The team operates mainly on a virtual basis, but once a year we get together for a global meeting and have the chance to spend some time face to face with our international colleagues. The CG&S Research team, Products Research team (of which CG&S is a part) and overall Accenture Research team also has regular virtual meetings.
In terms of career development there will be tremendous scope to expand and build on this role at the Manager level. Managers are expected to have and continue to build deep expertise, and to operate with a strong level of autonomy ? building and managing their own book of business. A dynamic, proactive researcher will find many opportunities to learn and grow at Accenture. The next promotion step is to Senior Principal, with the expectation that Senior Principals have responsibility for leading significant teams and pieces of the business. Promotion opportunities are not based on time in the role but on the business need (demand) and the readiness of an individual.
The research team is genuinely a great place to work (we recently scored amongst the highest in the firm for employee engagement). There will be times when you work long and hard but we put life/work balance very high on our agenda. In addition, as part of a global team, we seek to maintain flexibility in our work style.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women. Job: Research 5a51cccbacf948668c6267aa4eb9eb0e

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