Senior Epic Bridges Interface Analyst

Purpose and Scope
This position focuses primarily on implementing researched workflows between clinical and financial systems and the clinical electronic medical record, serving as a bridge between Epic implementation staff, various technology staff, and end users. Responsible for the analysis, design, development, configuration, integration, implementation, support, and maintenance of solutions based on Epic Bridges middleware interface technologiess including analysis of data, business owner interaction for discovery, testing, documentation of requirements, building and maintaining mapping tables.
Experienced in developing and supporting the Epic environment and an extensive background utilizing HL7 to integrate multiple systems. Understands all phases of integration projects: Design, Analysis, Development, Testing and Integration.
Position Requirements
The Senior Epic Bridges Interface Analyst will perform implementation reviews with in-house and contracted Epic Bridges middleware developers to ensure proper integration architecture is implemented and standards are followed. The person in this position will develop test cases and test plans, conduct unit and pre-integration test for new and/or modified middleware integration, support application/QA team in regression and end to end (integration) testing scenarios. Work with architects and developers to ensure integration solutions are based on middleware architectural standards and are in alignment with enterprise integration strategy.
The lead analyst defines and maintains project plan and schedules; monitors compliance with definitions of project scope, timelines, and deliverables; provides regular project status reports to internal management and assists business analysts to coordinate projects. Reviews existing build and workflows, analyzes new functionality and implements new workflows. Responsible for analyzing possible issues, building new functionality and workflows, unit testing, integrated testing, and assisting with training documentation and onsite support.
Functions as a technical resource to other technical staff and the Service Desk. Assesses the organizational needs, troubleshooting, supporting and recommending solutions to integration issues as they arise in a 24/7 environment.
Bachelor's degree in related field or equivalent experience. Associates Degree minimum.
6 or more years of experience with computer technology in a multi-platform environment, developing and implementing online and batch applications including data analysis, design, programming and implementation, and working with end users to gather and interpret requirements. Experience in health care environment highly desirable.
4 years of related experience as an interface analyst or with interface/integration projects with at least two major system implementations (go lives). Expert-level systems integration skills on one or more technical platforms.
3years experience with Epic Bridges interfaces includes the documentation, analysis, design, building, testing, implementation and support of Epic Bridges interfaces (certification in EPIC Bridges highly desirable).
5 years of business systems and/or project experience with systems or project development and testing, installation, and training. Demonstrated experience managing small projects or taking lead role in supporting components of medium to large projects
Extensive experience utilizing HL7 to integrate multiple systems and build interfaces.
Other preferred experience in many of the following: OPENLink; DICOM interfaces; NCPDP Standards; ANSI X12; XML; Epic Chronicles; Epic Cach?; Epic applications and systems experience (Radiant, Prelude, Cadence, Resolute, etc.); various DBMS; XML; JSON.
Expertise in data management.
In-depth knowledge of security requirements, web services, service-oriented architecture, design patterns, multi-threaded systems, and automated unit testing. Must have solid platform skills.
Ability to learn new technologies in a short period of time.
Excellent analytical & reasoning skills, strong verbal and written communication, ability to work in a team environment and is self-motivated
Existing Epic certification in appropriate module(s) is preferred. Epic certification is required within 9 months of hire.
Skills and Knowledge
Knowledge of the healthcare environment including inpatient/outpatient/registration/ancillary systems. Understands data flow/functionality between various interfaced systems and the impact of data communications.
Understands healthcare applications and terminology, patient care environments, and service needs and priorities of patient care personnel preferred.
Experienced in the use of Epic Bridges including analysis, conversion, implementation and management of interfaces to and from Epic systems. In-depth understanding of core interface functions and identify and gathering the necessary information to configure Epic interfaces.
Ability to search for, look at, and edit HL7 messages through Bridges, the Epic interface utility toolkit
Solid understanding of computer systems, interfaces, software, and IT functions.
Understands all phases of integration projects: Design, Analysis, Development, Testing and Integration.
In-depth knowledge of security requirements, web services, service-oriented architecture, design patterns, multi-threaded systems, and automated unit testing.
Familiar with HIPAA, JCAHO and other regulations that impact hospitals and clinics.
Experienced in conducting and documenting gap analysis, creation of interface project plans and dealing with/negotiating with various vendors to accomplish on-time and reliable interfaces.
Ability to search out solutions and approaches to problems associated with the delivery of information in a patient care or hospital business environment. Approaches problems constructively by focusing on how to move the project forward.
Demonstrated ability to adapt to project changes related to scope, schedule, workflow, and system utilization.
A flexible and adaptable, function well as a team player and remains calm and cheerful under stressful conditions, is comfortable working with diverse skill sets and personalities.
Excellent analytical, communication and organizational skills, and the ability to multi-task and be a team player. Demonstrated ability to build relationships and effectively communicate with the project team, and key stakeholders, including outside vendors. Works closely and collaboratively with other project team members and organizational leaders.
Competent with mainstream office automation, project management, presentation, and communications tools.
Prior experience working on large-sized systems projects in a technology-driven environment.
Possesses strong interpersonal skills and effective communication skills, written and oral.
Self-motivated, creative, highly organized, with proven ability to meet deadlines, prioritize workload, and manage own time effectively.
Duties and Responsibilities
Responsible for the analysis, design, development, conversion, implementation and management of Epic Bridges interfaces. Collaborates to seek resolution of system design conflicts for points of integration and communicates risk implications to team lead/project manager.
Serves as the point person for assigned interfaces with following responsibilities:
Coordinates analysis calls
Maintains business requirements documentation
Determines impact to interface, document configuration and build changes needed
Develops interface specifications
Escalates issues or roadblocks encountered during analysis
Performs configuration / build changes
Coordinates or assist in all testing/validation of the interface
Assist with troubleshooting during integrated testing and validation
Responsibilities include analysis of data, business owner interaction for discovery and testing. It also includes documentation of requirements, building and maintaining mapping tables, development, testing, implementation and support Bridges interfaces. Researches tasks, digging into EPIC code to find answers to assist in analysis/design.
Identifies the key data elements and how they relate to various interfacing scenarios.
Verifies the scope of interfaces and works with Epic team to update the interface licenses and the interface scope documentation. Determines impact to interface, document configuration and build changes needed.
Creates mapping documents for HL7 fields and sub-fields by collecting Epic system values and values for the other systems to serve as a central reference for doing mapping among the various systems.
Documents current interface workflows and projected workflows with Epic Bridges. Contributes to development of integrated workflows working closely with the rest of the project team, subject matter experts and technical leads to define processes that cross applications and functional areas.
Communicates with the other team members to ensure that application functionality and workflow requirements and needs are being addressed and met.
Conducts functional and integrated testing in preparation for live cut over.
Participates and sometimes facilitates building, planning and problem solving discussions with project teams, patient access representatives and other areas, and leadership.
Safeguards protected health information from any intentional or unintentional disclosure in compliance with applicable rules and regulations.
Provides regular status updates to project lead/manager.
Performs investigation of interface-related business and system requirements identified during the analysis phase.
Works with project manager to maintain a detailed issues list to be reviewed periodically with vendor (Epic and legacy system vendors) and various teams.
Runs error code frequency reports for multiple Epic interfaces; investigate and analyze the errors, cause of failure.
Participates in resolving the failed messages and resubmit the messages before signoff.
Functions as a technical resource to other technical staff and the enterprise Service Desk.
On-call support on a rotating schedule.

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