Credit Representative I

Company Overview: Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2015 and is one of Fortune Magazine's World's Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
Position Overview: Canon is looking for a Credit Representive to be responsible for a diverse set of job functions:

  • Account reconcilliation for various government entities

  • Respond to inquiries from customers or external collection resources.

  • Maintain customer database and generate reports.

  • Review contracts and negoitate restructure.

  • Collects and reconciles accounts receivables.


Responsibilities:

  • Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collections.

  • Research and resolve account problems and discrepancies with sales departments and/or customer.

  • Coordinate and assist in the application of check, wire transfer, and credit card payments.

  • Prepare, validate and coordinate with the Customer Master Department in the processing of Customer maintenance forms.

  • Resolve charge backs and disputed items with customers to ensure prompt collection.

  • Respond to telephone inquiries and answer routine questions.


Qualifications:

  • This position requires a high school degree. A college degree is preferred.

  • A minimum of 3 years of relevant work experience, preferably in Credit and/or Accounts Receivable.

  • Must be detailed oriented, organized and posess strong customer service skills.

  • Strong MS office skills required.


If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.

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