Key Holder-Pentagon

The foundation that launched the mineral makeup revolution, Bare Escentuals is more than just a beauty company. Since opening our first boutique in 1976 we've always done things differently. With our award-winning brands bareMinerals, Buxom, and MD Formulations, we have an undeniable global presence. We develop, market and sell makeup and skincare through many touch points: online, retail, wholesale partners, spa and QVC. We exist to make a positive difference in women's lives.
This position is responsible for promoting the girlfriend experience and building a client based business. Demonstrates exceptional client service and selling skills. Knows personal Average Dollar Sale, Units per Transaction and Sales per Hour and the impact personal performance has on Boutique performance Fosters a collaborative and cooperative work environment, ensuring a positive internal and external client experience. Trains new hires on Point of Sale and other operational processes. Opens and closes the store during vacations and peak business. Assumes the role of Sales Leader when needed.
Responsibilities
Consistently creates a welcoming environment for the client, focusing on the fun factor, the girlfriend experience with equal focus in driving top line sales.
Uses ice-breakers to build relationships with clients. Asks open-ended, probing questions to gain understanding of skin care and other beauty needs. Confirms the client needs, offering products through demonstration and education. Confirms choices and closes the sale.
Consistently utilizes company tools and resources, building a client based business and following up accordingly.
Meets/exceeds all personal goals. Acts as a role model delivering consistent and exemplary service.
Assumes the role of Sales Leader as needed. Follows-up with Store Manager to discuss observations, feedback and concerns.
Assists in the maintenance of merchandising/display/marketing standards and that store is consistently replenished.
Assists in the maintenance of consistent standards of cleanliness, maintenance and organization.
Follows all safety and emergency procedures.
Follows all policies and procedures. Immediately reports any variances to Store Managers, District Manager, Store Operations or Human Resources.
Assists in the preparation and completion of accurate physical inventory as requested.
Assists in the prescreening of Beauty Ambassadors and auditions.
Refers qualified Beauty Ambassadors to management.
Trains new hires on Point of Sale and operational tasks.
Works with other Beauty Ambassadors to improve performance through peer coaching, team selling, encouragement and feedback.
Maintains open/flexible availability at all times.
Consistently follows the Bare Escentuals Appearance Guidelines.
Creates and ensures an environment where all employees are treated fairly and respectfully.
Assists with non-sell tasks as assigned.
Requirements
High School diploma or equivalent.
2 years retail experience, previous sales experience required.
Cosmetic experience and clientele experience a plus.
Excellent client service, communication and organizational skills.
Ability to multi-task and build relationships.
Flexibility and the ability to handle change in a positive manner.
Able to work 2 night and weekends and have flexible availability. Must be available a minimum of 15 hours per week.
Able to lift, push and pull up to 50 pounds.
Able to stand on your feet for up to 8 hours.
Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to self or others.
The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions and needs.
'104220

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