Federal RTrak Pipeline Manager

Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Deloitte is one of the leading professional services organizations in the United States specializing inaudit,tax,consulting, andfinancial advisory serviceswith clients in more than 20 industries. We provide powerful business solutions to some of the world's most well-known and respected companies, including more than 75 percent of the Fortune 100. At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you'll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and get the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize everything from your career path to your educational opportunities to your benefits. And our culture of innovation means your ideas on how to improve our business and your clients' will be heard. Visitwww.deloitte.com/us/careersto learn more about our culture, benefits, and opportunities. Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. The Federal RTrak Pipeline Manager is responsible for working with Federal Executive, Federal FSS, and Sector Leadership; National, Industry, FSS, and Regional Super Users/Information Managers; and a variety of other stakeholder organizations, such as the Finance, to advance the use of RTrak as a business management and reporting tool. This individual will establish a core Federal RTrak reporting capability that can be enhanced as data quality and reporting requirements mature; develop these reports with specific attributes related to metrics and report constructs relevant to the overall Federal Practice, as well as Federal Functions, Sectors, Accounts, and Service Areas; and work with various stakeholder organizations to verify and incorporate the core operating metrics necessary to support this reporting framework. This position supports the development of Federal RTrak policies and procedures and manages the development of RTrak training.In addition, the individual will serve as the Pipeline Manager for assigned Federal Sectors, providing direct support to leaders in the entry, update, quality review, and close-out of opportunities in RTrak in accordance with Federal Practice policies and procedures. The position will also provide reporting and analysis services that meet Sector-specific requirements. In effect, the position will serve as a primary point of contact and subject matter expert for all things RTrak . A blend of both high-touch and high-tech skills will be essential to an individual s success in this role. Responsibilities Assist Sector leaders with RTrak entries and updates in compliance with Federal guidanceo Manage a centralized RTrak administration process for assigned Sectors and assist with the entry, update and close-out of RTrak recordso Provide pipeline insights and recommendations to Sector leaders, and participate in leadership meetings, as requestedo Distribute a standard set of exception reports to Sector leaders to promote timely, accurate, and compliant updates to RTrak recordso Serve as the process lead for communicating and clearing RTrak data quality exceptions in coordination with Sector RTrak points of contact Synchronize RTrak updates with the Federal I2W processo Work systematically with I2W Consultation Coordinators to update RTrak records in a timely manner, in accordance with consultation outcomeso Work in collaboration with Contracts and Finance to ensure that wins are booked in a timely and accurate manner, and that all associated Federal Sold Unfunded opportunities are accurately reflected in all systems Provide key management reports and analyses to support effective practice development strategy and management decisionso Prepare reports and analyses of the open pipeline, and the win/loss outcomes on both a weekly and periodic basiso Contribute to the design and development of new pipeline reports, analyses, dashboards and predictive analytics to meet the ever-evolving need for improved performance informationo Maintain the RTrak reporting archiveso Address ad hoc analysis requests from leaders and stakeholders Provide RTrak leadership and guidance to the Federal Practice and assigned Sectorso Administer RTrak for the Federal Practice and assigned Sectorso Serve as an RTrak subject matter expert, providing guidance and training to Sector leaders and Account Points of Contact (POCs)o Develop and maintain Federal RTrak guidance documentso Develop and deliver RTrak training for the Federal RTrak user communityo Coordinate with USI support colleagues on a weekly basis for business warehouse job runs and other support serviceso Contribute to process improvements, projects, and initiatives as assigned Manage process improvements initiatives, as assigned Position-Specific Required Skills 4-year college degree, preferably in a government or public Sector, or an analytics related discipline 5 years of experience in reporting and analytics 5 years of experience working within the Federal sector Professional customer service manner and ability to interact with all levels of management and leadership Experience with CRM processes and systems Advanced programming skills in Microsoft Excel VBA and Access Experience documenting processes and procedures Excellent written and verbal communication skills Demonstrated ability to multi-task and manage competing high priority demands Proficiency with Microsoft SharePoint, Word, and PowerPoint Preferred Qualifications Detail-oriented with excellent follow-through skills Team-oriented Experience working independently and comfort working with remote colleagues Strong relationship building/relationship management skills Ability to work in a fast-paced, high-volume, and often ambiguous/fast-changing matrix environmentLogisticsThe position is based in Rosslyn, Virginia, with minimal travel required
About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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