Co-Manager (Specialist)

Job ID: 94821
Store Name/Number: VA-Pentagon City (0348)
Address: 1100 S. Hayes Street, Arlington, VA 22202, United States (US)
Job Type: Full Time
Position Type: Regular Employee
Assist the Store Manager and directly manage the Advisors in terms of client service, sales, productivity, operational and human resource functions. Ensure the adherence to the Sephora culture, ensuring maximum profitability and compliance with Sephora's objectives and policies. Assume Store Manager's responsibilities when assigned.
As a Role Model

  • Demonstrate and model client service and onstage leadership standards.

  • Demonstrate high ethical standards.

Store's Budget and Business Results

  • Monitor daily, weekly, monthly sales results with Store Manager and communicate to staff members.

  • Maintain (with Store Manager) optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.

People Development/Human Resources

  • Recruit, interview, and hire Advisors.

  • Supervise and train Advisors to develop their client service skills and product knowledge.


  • Conduct staff training classes as necessary.

  • Ensure that product knowledge training is scheduled and successfully completed.


  • Maintain acceptable scores on the audit.

  • Ensure compliance with Sephora's cash handling and shortage prevention procedures. Perform cashier duties as needed.

Minimum Educational Level

  • High School Graduate or equivalent. College degree preferred.

Experience Preferred

  • 2-5 years (dependent on storeā€™s volume) in retail/service industry with management experience.

Knowledge, skills required

  • Excellent client service and communication skills.

  • Excellent leadership skills required.

  • Excellent analytical skills.

  • Cosmetic and skincare experience desirable.

  • Proficient in Windows, Word, Excel.

  • Proficiency in a foreign language desirable.

Requirements of the Job

  • Work in a fragrance filled environment.

  • Handle and apply cosmetic products to clients.

  • Able to work flexible days/nights/hours including weekends and holidays.

  • Able to lift up to 50 pounds.

  • Able to bend and stretch to stock shelves.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mo t Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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