Cashwrap Coordinator

Job ID: 98231
Store Name/Number: VA-Pentagon City (0348)
Address: 1100 S. Hayes Street, Arlington, VA 22202, United States (US)
Job Type: Full Time
Position Type: Regular Employee
The Cash Wrap Coordinator will lead the staff and cashier function based on our client service culture.
As a Role Model

  • Set the example for exemplary customer service.

  • Sets the pace with the cast to ensure Beauty Insider program and perks are communicated to all clients at the cash wrap.

  • Store‚€™s Budget and Financial Results

  • Monitor daily, weekly, monthly sales, Medallia, and Beauty Insider results with Store Manager and communicate to staff members.

  • Maintain (with Store Manager) optimum store staffing levels while adhering to budgetary goals.

  • Ensure and monitor that all Sephora cash handling policies and procedures are performed.

  • ¬ 
    Personnel/Staff Supervision

  • Train Cashiers to develop their client service and POS/ MPOS / Order Online skills.

  • Coach Cashiers to achieve goals in all metrics as they relate to our CLI performance: overall checkout experience, wait time, sampling, Beauty Insider appreciation and client appreciation.

  • Training

  • Encourage cross-training between seasoned cashiers and new cashiers.

  • Ensure product knowledge training for all cashier staff.

  • ¬ 

  • Management of the safe and applicable code changes: daily balance, tracking of unbalanced cash registers.

  • Ensure all cash handling processes such as change orders are maintained.

  • Ensure ‚€œon stage‚€ supervision.

  • ¬ 
    Knowledge, skills required

  • Excellent communication and client service skills.

  • Strong math skills; analytical skills a plus.

  • Proficient in Windows, Word, Excel.

  • ¬ 
    Experience Required

  • 1-2 years in retail/service industry management/supervision.

  • Cash handling experience required.

  • ¬ 
    Minimum Educational Level

  • High School Graduate or equivalent. College degree preferred.

  • Proficiency in a foreign language preferred.

  • ¬ 
    Requirements of the Job

  • Strong communication skills; good business acumen and ability to speak to results.

  • Operate POS, computer and calculator.

  • Lift and carry up to 50 pounds.

  • Work in a fragrance filled environment.

  • Handle and apply cosmetic products.

  • Able to work flexible days/nights/hours, weekends and holidays.

  • Wear costume provided.

    SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mo t Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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