Program Manager, Learning & Career Development

Job Summary
You thrive on helping people get the resources they need to be successful. You have a passion for detail and a gift for breaking down concepts into easily understood, manageable pieces. You're happiest when you can juggle multiple projects and use your knowledge of adult learning and rapid development tools to create training materials that make an impact. Your enthusiasm and energy is palpable in every training session you host on the phone or in person. Colleagues at every level rave about your excellent service, rapid response, and ability to make training fun and understandable. As Interstate's Program Manager for Learning & Career Development, you'll be able to exercise your talents, hone your skills and increase your understanding of Learning & Development in the hospitality industry.
As the Program Manager for Learning & Career Development, you will:
Create new and redesign existing programs to fit the needs of today's associates.
Collaborate with Subject Matter Experts to develop training plans and strategies that align with business needs for leadership development, service, and system training.
Host and facilitate both in-person and virtual training sessions.
Manage and monitor the enrollment, completion and billing of learning and development offerings.
Serve as primary point of contact for signature associate programs such as our associate recognition program, associate engagement survey, and annual performance review.
Provide exceptional troubleshooting and support to associates at every level of the organization.
Fundamentals:
Bachelor's degree with 1 ? 3 years progressive experience in learning & development environment. Prior experience in hospitality a plus. Thorough understanding of adult learning principles and instructional design methodologies, with demonstrated experience using Articulate Storyline, Camtasia, and equivalent programs. Demonstrated ability to effectively handle multiple tasks and be detail-oriented. Excellent verbal and written communication skills in English. Exceptional interpersonal, customer service, organization and time-management skills. The ability to work effectively with limited supervision.
This position is based in our Arlington, VA Corporate Office and will support all US time zones.
Location:
Arlington Virginia
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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