Global Analyst Relations Manager - Deloitte Global (Firm Internal)

Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.
Global Analyst Relations (AR) is a highly specialized discipline within Deloitte. The AR team is entrusted with owning and managing Deloitte's relationships with the analyst community on a global basis. The relationships are considered protected and of high value as analysts impact client buying decisions, rate, rank and report on our business, influence our brand and reputation, and provide advice to the business in shaping and directing marketing messages and firm strategies. AR programs are managed on a global, cross-functional and cross-industry basis to ensure the accurate and consistent positioning to maintain and advance our leadership position with the analysts. It is estimated that team activity impacts $3-6B in revenue and the team interfaces at the highest executive level of the firm across all businesses, geographies and industries.
Responsibilities:
Role Specific Responsibilities:
An AR Manager manages relationships between the firm and analysts, primarily designed to gain mindshare, influence long-term market views, and secure favorable positioning for the firm's services against competitors. By influencing analyst opinions of these services, DTTL member firms will have an advantage in securing leads and referrals from analysts and in rating favorably in analyst reports which influence client buying decisions. AR managers also garner insights from analyst relationships which can impact firm positioning and strategy and includes information about competitors, market trends, new technologies and market opinions on the Deloitte brand and its member firm network.
An AR manager is responsible for building relationships with the firm's leadership and most senior executives and partners throughout the global firm. Equally important are the relationships with top analysts at target analyst firms. These two audiences are brought together by the AR team for the primary purpose of delivering a carefully crafted set of messages about the firm to the analyst community.
Primary responsibilities include:
Strategic management of AR programs
Determine AR program strategies and messaging on a proactive, ongoing basis
Define program scope, targets, organizational structure and resourcing
Ensure that the AR program supports the strategy and key goals and objectives of the firm
Strategic relationship building
Internal
Establish relationships with key leaders and partners throughout DTT globally at the highest level of each function, service line, industry and region
Provide insight to leadership on firm's strategy and positioning to ensure highest and best result from analyst community
External
Define and facilitate opportunities to build relationships with analyst firms
Positioning development
Work collaboratively to define the function and service level positioning customized to the analyst audience
Establish points of interaction with all relevant teams, including a varied set of leaders across the firm, PMOs, global marketing and brand, ensuring consistency with a diverse set of activities and messaging
Review all content before release to analysts to ensure accuracy, consistency, conformance to policy
Program Execution
Deliver against complex set of initiatives aligned to internal and external leadership goals
Lead all components of the cycle of analyst engagement, research efforts, and leadership preparation and coaching
Build long-term relationships with key analysts
Prepare analyst briefings, presentations and other communication materials
Ensure continuous distribution of information to analysts to increase awareness
Provide direction to leadership on financial investments with analysts (reprints, advisory days as part of program management)
Team management and development
Demonstrate ability to collaborate and build synergies between your programs and related programs
Learn to manage internal resources and outside vendors to maximize efficiency and effectiveness
Decision-making and time management
Demonstrate ability to deliver thoughtful, insightful and defensible recommendations
Manage time and resources
Sales Process Intervention
Identify and escalate to appropriate leadership analyst disruption of the sales process
Support follow up to correct negative reports and opinions from analyst firms
Infrastructure
Help implement core processes
Help implement core infrastructure
Help uphold policies governing release of information to analysts
Education:
Bachelor's degree in Marketing, Communications, Public Relations or related discipline required
Years of Experience:
Minimum of 5 to 7 years of professional experience as a relationship manager, business development professional, brand, marketing & PR manager, competitive intelligence manager, or project manager.
To be credible and successful in this role, an individual must have the foundational skills to develop strong executive presence and insight, be able to understand both broadly and deeply each of the firm's businesses and service lines, regional and country level businesses, and industry approach at the segment level.
Candidates must be able to decipher vast quantities of information, navigate complex organizations and manage high-level internal and external relationships. Perhaps most important, the global nature of the role requires someone who can learn to manage multi-national teams of leaders and extended support teams, understanding nuances of varied cultures, flexibility and accommodation of working with leaders and analysts around the world.
Individuals must also work effectively in a team to deliver the highest and best results.
Unlike traditional transactional AR tasked with responding to research requests, the Deloitte AR team is aligned to the business at the global level and tasked with not only foundational AR work but assisting the firm in formulating key strategies and messaging. Firm leadership expects AR managers to provide the same level of service Deloitte provides to its clients; AR managers are held to this standard in the hiring process and during ongoing performance evaluations.
We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law.
Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site (jobs2.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at jobs2.deloitte.com

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