IA Support

Job Title: IA Support
Requisition ID: 16005OX
Job Category: Systems Services
Job Type: Regular
Schedule: Full-time
Remote Work Authorized: No
Relocation Assistance: Not Available
Travel: Yes, 10 % of the Time
Clearance Level: MBI
Employee Status: Regular
Posting Date Oct 24, 2016
Join CSRA to elevate your career by working with the highly skilled professionals in our organization. As a CSRA employee, you get to be part of a best performing team supporting our nation's most critical missions. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. CSRA has a Software Engineer/Analyst position in the area of Information Assurance (IA). The individual will perform IA support, review and validation across a wide array of technologies to include Windows servers, workstations, Cisco routers and switches, DNS, Firewalls, VoIP, etc. Software Engineer/Analyst will assist with the review, creation and approval of IA processes and procedures for Customers and Border Protection. Working hand in hand with personnel on site, responsible for ensuring IA procedures are followed for processes that have IA impact, such as account creation, stand-alone approval, firewall change requests, etc. Ability to multi-task, be a self-starter, communicate effectively with leadership and co-workers alike is essential in this position. Requires excellent verbal and written communications skills - Strong customer service orientation - Able to work well in pressure/stress related situations - Analytical and problem-solving abilities, with keen attention to detail - Effective interpersonal skills and relationship-building skills - Experience working in a team-oriented and collaborative environment.
CSRA recently won a program to support the Customs and Border Protection (CBP) Office of Technology, Integration and Acquisition (OTIA). The team provides subject matter experts in the areas of systems engineering, test and evaluation, cost estimating, logistics and sustainment, environmental engineering, real estate planning, and facilities planning and engineering. The team helps CBP OTIA procure the equipment and technology to keep the border safe and secure.
Essential Job Functions
Designs and develops highly complex, integrated solutions to meet business requirements or enhance performance.
Performs and evaluates cost analyses and vendor comparisons for large scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendation(s). Ensures adherence to model created and overall budgetary guidelines.
Recommends moderately complex systems investment(s) to management and customers based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
Provides escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically.
Plans, conducts and oversees the technical aspects of projects; coordinates the efforts of technical support staff in the performance of assigned projects.
Applies advanced methods, theories and research techniques in the investigation and solution of the complex system requirements and problems. Develops training tools and documentation; oversees implementation of same.
Reviews literature, patents and current practices to support business requirements and/or new industry technology. Prepares reports regarding new technology to communicate to appropriate personnel.
Provides technical consultation on current and proposed systems to other organizations and clients.
Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in systems engineering, computer science, management information systems, or related field preferred
Seven or more years of experience in systems engineering, software engineering, operating systems programming or naval architecture
Experience working with computer hardware, operating system software and desktop applications with a specific concentration in one or more areas
Experience working with one or more structured programming languages
Experience working with design principles and applications
Other Qualifications
Strong communication skills to communicate systems proposals to management and customers and provide systems diagnoses and resolution for current systems
Strong organization skills to prioritize work, balance and lead complex projects
Good interpersonal skills to interact with customers, senior level personnel, subordinates, and team members
Good leadership skills to guide and mentor the work of less experienced personnel
Ability to integrate complex hardware and software systems
Ability to work independently and as part of a global team
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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