Junior Analyst & Training Administrator (SRF 2384)

Job Title: Junior Analyst & Training Administrator (SRF 2384)
Requisition ID: 160055U
Job Category: Business Technology
Job Type: Regular
Schedule: Full-time
Remote Work Authorized: No
Relocation Assistance: Not Available
Travel: No
Clearance Level: Other
Employee Status: Regular
Posting Date Oct 27, 2016
Created after 9-11-2001, the Department of Homeland Security consolidated numerous agencies' data centers for central management. CSRA plays a key role in the Department's IT integration strategy. CSRA's DC-1 program is committed to delivering an efficient, responsive, and mature data center operation through excellence in service delivery, performance, and continual service improvement.
We are seeking a team member with both technical aptitude and customer service skills. This position works both independently and directly with a wide range of internal and government stakeholders. Our Functional Analysts create strong and collaborative partnerships. They are passionately curious about their work and apply their expanding knowledge and experience to build successful careers. Our team members receive client-facing opportunities and develop the confidence to interact with internal and external leaders at all levels. Successful candidates address challenging opportunities to implement processes and technology solutions that meet clients' business needs.
Essential Job Functions
Access Management ( 75% of duties): Manage the vetting and registration process for information sharing website. Coordinate site access with applicants and vetting authorities.
Track applicant access status using Excel database.
Provide basic training to vetting authorities.
Training and webinar lead for a public/private information sharing and collaboration program ( 25% of duties).
Facilitate and provide direct support for client webinars hosted on Adobe Connect.
Develop and deliver training for the Adobe Connect webinar tool.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, information systems, or related field preferred
Zero or more years of business analysis experience
Experience working with the interface of information technology with functional groups within an organization
Experience working with business processes and re-engineering
Experience working with computer programming concepts and basic language
Other Qualifications
Basic interpersonal skills to interact with customers and team members
Basic communication skills
Basic analytical and problem solving skills
Basic presentation skills to communicate with management and customers
Basic personal computer and business solutions software skill
Ability to work in a team environment
Willingness to travel
Excellent customer service skills
Ability to manage time, work independently or on a team
Good written and oral communications skills
Experience providing training
Experience with Webinar tools, particularly Adobe Connect
Experience with MS Outlook
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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