Team Leader, Cash/Payment Posting

Position Summary
The Team Leader, Payment Posting & Cash will assist Business Office management by providing basic leadership, training, and instruction to Cash Application Specialists, under the direction of the Payment Posting & Cash Manager.
Essential Duties and Responsibilities: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties and responsibilities include the following:
Provides guidance to staff with technical questions regarding payment posting, allowances, lockbox processing, chargebacks, account reconciliations via applications, and troubleshooting/resolving issues.
Conducts Posting Audit with batch audit, including, but not limited to: checking for accuracy, payment correctness, correct insurance pay codes, correct patient, correct contractual adjustments, correct FSC, correct actions for primary and secondary insurance payments.
Conducts team members training to include initial new hire and cross-training sessions.
Assists manager in establishing performance benchmarks, and serves as a technical expert regarding numerical calculations, accuracy and quality of system entries.
Assists manager with monitoring weekly performance standards for payment posting representatives, relative to, but not limited to, quantity and quality of entries keyed into IDX billing system.
Recommend training, procedures, and/or policies to help ensure consistent operational processes are in place and followed.
Assumes oversight of daily operations in the absence of the Payment Posting & Cash Manager.
As necessary, posts payments to patient accounts -- including, but not limited to: payments from insurance carriers, government agencies and patients. Posts payments and allowances from photocopies of checks from patients and third party payers. Posts payments and allowances from schedules that accompany bulk payments from major carriers.
Exemplifies Guest and Staff Relations standards in all activities in areas of service, resource utilization, high quality outcomes and effective communication.
Completes other duties as assigned in a timely and accurate manner.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education 1-year of college level academic work or equivalent training. College degree is preferred
Experience 3 to 5 years' of experience in a physician practice or hospital business office. An equivalent combination of education and experience is acceptable. Must be computer literate, with experience using Microsoft Office Applications.
RequirementsPosition Summary
The Team Leader, Payment Posting & Cash will assist Business Office management by providing basic leadership, training, and instruction to Cash Application Specialists, under the direction of the Payment Posting & Cash Manager.
Essential Duties and Responsibilities: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties and responsibilities include the following:
Provides guidance to staff with technical questions regarding payment posting, allowances, lockbox processing, chargebacks, account reconciliations via applications, and troubleshooting/resolving issues.
Conducts Posting Audit with batch audit, including, but not limited to: checking for accuracy, payment correctness, correct insurance pay codes, correct patient, correct contractual adjustments, correct FSC, correct actions for primary and secondary insurance payments.
Conducts team members training to include initial new hire and cross-training sessions.
Assists manager in establishing performance benchmarks, and serves as a technical expert regarding numerical calculations, accuracy and quality of system entries.
Assists manager with monitoring weekly performance standards for payment posting representatives, relative to, but not limited to, quantity and quality of entries keyed into IDX billing system.
Recommend training, procedures, and/or policies to help ensure consistent operational processes are in place and followed.
Assumes oversight of daily operations in the absence of the Payment Posting & Cash Manager.
As necessary, posts payments to patient accounts -- including, but not limited to: payments from insurance carriers, government agencies and patients. Posts payments and allowances from photocopies of checks from patients and third party payers. Posts payments and allowances from schedules that accompany bulk payments from major carriers.
Exemplifies Guest and Staff Relations standards in all activities in areas of service, resource utilization, high quality outcomes and effective communication.
Completes other duties as assigned in a timely and accurate manner.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education 1-year of college level academic work or equivalent training. College degree is preferred
Experience 3 to 5 years' of experience in a physician practice or hospital business office. An equivalent combination of education and experience is acceptable. Must be computer literate, with experience using Microsoft Office Applications.
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