Provide expert domain knowledge, including workflow, design, and process, to drive positive end-user experience and utilization of applications as DoD implements the Cerner EHR enterprise-wide. Consult with DoD medical policy makers to facilitate proactive support efforts across solutions. Lead implementation activities for their domain and coordinate with clients and vendors to identify and resolve domain level architecture issues. Leverage extensive contact with functional users, including senior leadership levels within the Military Health System. Bring clarity to ambiguous situations or comprehend problems and work across Cerner teams and MHS Revenue Cycle departments to develop a strategy to create client satisfaction.
-5+ years of experience in Cerner Patient Accounting and Revenue Cycle
-Experience with troubleshooting, specifically in performance and stability
-Ability to obtain a security clearance
-BA or BS degree
-BA or BS degree in Healthcare, IT, Business, or a related field preferred