HR Coordinator/Executive Assistant

Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate Corporate offices.
Job requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, manage, and clarifying concerns raised by employees.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Job Responsibilities
Screen all applicants and determine eligibility for employment. Refer to department manager when appropriate. Conduct all reference checks and execute the employment process.
Prepare correspondence and memos as needed.
Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.
Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed, forms are accurate and administered in a timely manner.
Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.
Respond to all interviewed applicants via telephone or letter within required time frame.
Complete appropriate paperwork for new hires, terms, payroll action forms and changes daily in a timely, accurate manner.
Assist with Orientation:
Overview of benefits to new associates.
Explain elements of various benefits to associates as required and assist with enrollment and claims processing.
Provide overview of Highgate Handbook with complete knowledge of all policies and procedures
Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner.
To assist in the overall operation of the Human Resource Department by maintaining accurate employee records. To provide support in the areas of employment, benefit administration, employee relations and training.
Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Keep HRD abreast of claims requiring management attention and assist in the communication with insurance company and medical care provider.
Assist with reception duties: greeting concerned associates and directing to appropriate manager if necessary.
Assist in the production of Employee newsletter.
Maintain associate's files and ensure that filing is done at the end of each week.
Assist with the Associate Awards & Recognition Programs and with Associate Employee Relations Events.
Ensure complete compliance of the Immigration Reform and Control Act for all employees.
Inventory office and benefit supplies on a regular basis, complete purchase orders needed to purchase supplies and maintain needed inventory.
Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials.
Distribute paychecks as needed.
Assist with Special projects as needed.
Job Qualifications:
Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience.
Minimum one year Hotel or Human Resource related work experience.
Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus.
Must be hospitality oriented, and possess the ability to work under pressure.
Ability to work effectively under time constraints and deadlines.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Should possess the ability to complete multiple tasks simultaneously.
Complete health care package, including medical, dental, vision, life, AD&D available after 60 days, 401(k) and much more.

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