Customer Service


Claretha Mason


919 S.Orme Street, Arlington, VA 22204


Telephone: (202) 677-0142  Email: clarethamason@yahoo.com   


 



Career Objective



Hard-working student who is driven and can meet strict deadlines. Seeking to apply my strong analytical and customer service skills to a full-time or part-time position as a Customer Service Representative.


 



Education



 


Washington Lee High School – Arlington, VA


Graduation Date: June 2016


 


Related Coursework



















  • Managerial Economics

    • Astronomy



  • Intro of Geometry

    • Instructional Studies




 
   

 



 



Related Skills



 




  • Microsoft® Office Proficiency

    • Introductory level in Spanish





 


Work Experience



 


Customer Service Representative/Cashier                                                                                      February 2016–June 2016


Giant Food Store, Arlington, VA                                                    




  • Basic Math Skills

  • Excellent interpersonal communication

  • Ability to effectively manage my time and prioritize tasks

  • Strong product knowledge and understanding of target customers

  • Professional telephone etiquette


Senior Experience Course                                                                                                                       April 2016–June 2016


Hoffman Boston Elementary School, Arlington, VA                                              



  • Provide assistance to special education teacher

  • Work on educational tasks designed on individual basis

  • Assist with class room activities

  • Escort children to and from transportation and between activities in a safe manner

  • Prepare and tidy classrooms as needed

  • Administer first aid as and when required

  • Assist students by enabling them to access their aides and equipment

  • Monitor students during activities


 



Leadership Experience



 


 


 


Pathways College Experience Course                                                                                                 September 2015– May 2016



  • Orchestrated weekly meetings for those involved in pathways program

  • Took relevant courses that reflected college level classes

  • Met one on one weekly with college recruitment adviosors


 


 


References Furnished Upon Request 


 

  • ID#: 117466
  • Location: Arlington, VA , 22204

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