1201 S. Eads Street, Apt 815 (562)832-0238
Arlington, VA 22202 email@example.com
Office Manager with 10+ years of diverse and progressive experience planning and directing executive-level administrative affairs and support. Skilled in all aspects of executive administration including liaising with senior corporate and government representatives; calendar and schedule management; travel and accommodation arrangements; correspondence preparation and distribution; meeting preparation and documentation of minutes; equipment negotiation and purchase; and the facilitation of information technology services, including system upgrades, data information systems and SharePoint site improvements.
OFFICE MANAGER, Contractor
U.S. DEPARTMENT OF STATE, Washington, DC August 5, 2013 – Present
Report to the Director and Deputy; provide efficient administrative support to government office; manage administrative processes such as travel coordination, central filing systems, supply ordering and office equipment maintenance; support two other offices in their Office Manager’s absence. Maintain personnel files, track paid time off, and assist with performance reviews.
PROGRAM SUPPORT SPECIALIST, Contractor
U.S. DEPARTMENT OF HOMELAND SECURITY, Washington, DC January 23, 2012 – August 5, 2013
Oversaw all administrative and clerical functions within the office. Revised and implemented office procedures, and coordinated facilities maintenance. Purchased office supplies and maintained office equipment, serving as primary contact for vendors. Arranged accommodations and venues for special events. Created and distributed invitations to partner agencies.
ADMINISTRATIVE ASSISTANT, Intern
U.S. DEPARTMENT OF STATE/U.S. MISSION TO THE ORGANIZATION OF AMERICAN STATES, Washington, DC July 18, 2011 – October 21, 2011
Provided administrative support to the Chief of Staff with office management. Attended hearings on the Hill and Permanent Council meetings, drafted notes, and prepared bullet points for the weekly activity report to the Ambassador. Reviewed official correspondence and policy recommendations of a sensitive nature directed to the Ambassador and Deputy for clearance, and endorsement. Developed an in-depth understanding of office policy objectives to provide inputs for reports, correspondence, and speeches for the Ambassador and Secretary.
LAW OFFICES OF MILSTEIN ADELMAN, LLP, Santa Monica, CA January 16, 2009 – July 15, 2011
Coordinated work flow among three attorneys and five support staff. Managed 24 cases with over 1,500 clients and processed settlement collections totaling $3,000,000. Formulated and implemented office policies and procedures. Ordered office supplies, coordinated IT services, trained personnel on proprietary software applications, equipment, office procedures, and conducted troubleshooting on computer issues.
ACADEMY OF BUSINESS LEADERSHIP, Rosemead, CA June 16, 2008 – December 19, 2008
Managed the day-to-day administrative and logistical operations of a non-profit program. Responsible for four team members. Processed procurement requests for office supplies and equipment. Planned and oversaw meetings with staff to establish operating procedures, resolve staff conflicts, and prepare for the implementation of new policies from leadership.
AMERICORPS/JUSTICECORPS, Long Beach, CA January 15, 2008 – June 13, 2008
Offered consultative services to low-income and underrepresented litigants. Prepared and lead legal workshops to instruct litigants on proper procedures for completing legal forms, drafting language for court documents, and provided translation services. Administrative support officer to two court appointed attorneys by fielding calls, reviewing client cases, and articulating the litigant’s specific assistance needs to the attorneys.
ADMINISTRATIVE ASSISTANT, Congressional Intern
U.S. HOUSE OF REPRESENTATIVES, Washington, DC September 17, 2007 – December 14, 2007
Nominated by the President of California State University, Dominguez Hill and selected by the Panetta Institute to serve as a Congressional Intern for the office of Congresswoman Linda T. Sanchez. Provided administrative and front office support to the Staff Assistant and Legislative Aids conducting research on legislative policy, drafting correspondence, and fielding calls from constituents.
CSU, DOMINGUEZ HILLS/OFFICE OF THE CHIEF TECHNOLOGY OFFICER, Carson, CA May 16, 2005 – September 14, 2007
Managed a night-shift team of five employees and operations of the university computer lab. Implemented service improvements, emerging technology needs, and developed plans for new technologies. Recommended policies up the chain, in coordination with the administrator.
LATINO BUSINESS ASSOCIATION, 501(c)(3), Carson, CA May 17, 2004 – May 13, 2005
Managed a 35 member organization in coordination with five directors and a $10,000 operating budget. Ensured the nonprofit’s fiscal, operations, fundraising, marketing, human resources, technology, and programmatic strategies were effectively implemented across all segments of the organization. Oversaw the financial health of the organization including developing long and short range financial plans, monitoring the budget and ensuring sound financial controls were in place. Developed excellent coalition building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders. Became a persuasive negotiator able to achieve consensus among differing opinions. Committed to the professional development of all members. Created a successful track record for recruiting and retaining a diverse team.
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